Reports

This section covers the reports available from the Reports menu on the All Devices view and their configuration (where applicable) including:

Client-facing email reports

Executive Summary Report   Workstation Monitoring Client Daily Report
Server Monitoring - Daily Reports   Workstation Monitoring Client Weekly Report
Server Monitoring - Weekly Reports   Client-facing Notes Reports
Server Monitoring - Monthly Reports    

N-sight RMM reports

N-sight RMM reports that record management actions.

Category Report
N-sight RMM user interface and Agent Management User Audit Report
Added and Removed Devices Report
Notes Report (Staff)
Device Inventory Report
Mobile Device Inventory Report
Feature Policy Report
Check Status Fault History Report (Server)
Bandwidth and Performance Monitoring History Report
Critical Event Report (Servers) - email option available
Automated Task Automated Task Report
Active Directory Users Report
Asset Tracking Client Inventory Report
Modification Report
Software License Check
XML Data Dump
SQL Data Dump
Managed Antivirus Threat Report
Antivirus Protection Report
Quarantine Report
Backup & Recovery Backup Integrity Report
Session History Report
Restorable Selection Report
Patch Management Patch Overview Report
Patch Failure Report
Managed Patch Report for Mac
Remote Access Take Control Report
Web Protection Web Protection Overview Report
Web Protection Report Builder

Only devices under monitoring when the Report is generated are included in the Executive Summary Report.

Roles and Permissions

The Asset Tracking section and all N-sight RMM reports, except the account wide User Audit Report, are Client Group aware. Users only see Assets and N-sight RMM reports that are specific to their assigned Clients; for example when selecting All Clients from a Report drop-down, this will only return the Reports for their Client Group.

Email Report Notes

We use commas as delimiters to separate multiple addresses within the system to avoid any potential problems where the descriptive name entered in the From address contains a comma, we suggest encapsulating this entry in inverted commas ( " " ), this includes wildcard.

For example "Descriptive, name" <my@address.it> or "#ACCOUNT#" <my@address.it>

In addition to commas, we also allow the use of semi-colons (;) to separate email addresses.

We only allow the use of one delimiter - comma or semi-colon - per multiple email string. As such a mixture of commas and semi-colon on a single list may result in the non-delivery of an email.

For example:

Supported

you@example.it, me@example.it, everybody@example.it

you@example.it; me@example.it; everybody@example.it

Unsupported

you@example.it, me@example.it; everybody@example.it