Reports
This section covers the reports available from the Reports menu on the All Devices view and their configuration (where applicable) including:
Client-facing email reports
N-sight RMM reports
N-sight RMM reports that record management actions.
| Category | Report |
|---|---|
| N-sight RMM user interface and Agent Management | User Audit Report |
| Added and Removed Devices Report | |
| Notes Report (Staff) | |
| Device Inventory Report | |
| Mobile Device Inventory Report | |
| Feature Policy Report | |
| Check Status | Fault History Report (Server) |
| Bandwidth and Performance Monitoring History Report | |
| Critical Event Report (Servers) - email option available | |
| Automated Task | Automated Task Report |
| Active Directory Users Report | |
| Asset Tracking | Client Inventory Report |
| Modification Report | |
| Software License Check | |
| XML Data Dump | |
| SQL Data Dump | |
| Managed Antivirus | Threat Report |
| Antivirus Protection Report | |
| Quarantine Report | |
| Backup & Recovery | Backup Integrity Report |
| Session History Report | |
| Restorable Selection Report | |
| Patch Management | Patch Overview Report |
| Patch Failure Report | |
| Managed Patch Report for Mac | |
| Remote Access | Take Control Report |
| Web Protection | Web Protection Overview Report |
| Web Protection Report Builder |
Only devices under monitoring when the Report is generated are included in the Executive Summary Report.
Roles and Permissions
The Asset Tracking section and all N-sight RMM reports, except the account wide User Audit Report, are Client Group aware. Users only see Assets and N-sight RMM reports that are specific to their assigned Clients; for example when selecting All Clients from a Report drop-down, this will only return the Reports for their Client Group.
Multiple Email Recipients
When entering multiple email recipients, you can use either commas or semi-colons as delimiters to separate them.
Only one delimiter can be used in a string of email addresses at a time. A mix of commas and semi-colons in a single list results in the non-delivery of the emails.
| Multiple Email Recipients examples | |
|---|---|
| Supported | you@example.it, me@example.it, everybody@example.it |
| you@example.it; me@example.it; everybody@example.it | |
| Unsupported | you@example.it, me@example.it; everybody@example.it |
We use commas as delimiters to separate multiple addresses to avoid any potential problems when the descriptive name entered in the From address contains a comma, we suggest encapsulating this entry in inverted commas ( " " ), this also includes wildcard usage.
For example: "Descriptive, name" <my@address.it> or "#ACCOUNT#" <my@address.it>