Reports
This section covers the reports available from the Reports menu on the All Devices view and their configuration (where applicable) including:
Client-facing email reports
N-sight RMM reports
N-sight RMM reports that record management actions.
| Category | Report |
|---|---|
| N-sight RMM user interface and Agent Management | User Audit Report |
| Added and Removed Devices Report | |
| Notes Report (Staff) | |
| Device Inventory Report | |
| Mobile Device Inventory Report | |
| Feature Policy Report | |
| Check Status | Fault History Report (Server) |
| Bandwidth and Performance Monitoring History Report | |
| Critical Event Report (Servers) - email option available | |
| Automated Task | Automated Task Report |
| Active Directory Users Report | |
| Asset Tracking | Client Inventory Report |
| Modification Report | |
| Software License Check | |
| XML Data Dump | |
| SQL Data Dump | |
| Managed Antivirus | Threat Report |
| Antivirus Protection Report | |
| Quarantine Report | |
| Backup & Recovery | Backup Integrity Report |
| Session History Report | |
| Restorable Selection Report | |
| Patch Management | Patch Overview Report |
| Patch Failure Report | |
| Managed Patch Report for Mac | |
| Remote Access | Take Control Report |
| Web Protection | Web Protection Overview Report |
| Web Protection Report Builder |
Only devices under monitoring when the Report is generated are included in the Executive Summary Report.
Roles and Permissions
The Asset Tracking section and all N-sight RMM reports, except the account wide User Audit Report, are Client Group aware. Users only see Assets and N-sight RMM reports that are specific to their assigned Clients; for example when selecting All Clients from a Report drop-down, this will only return the Reports for their Client Group.
Email Report Notes
We use commas as delimiters to separate multiple addresses within the system to avoid any potential problems where the descriptive name entered in the From address contains a comma, we suggest encapsulating this entry in inverted commas ( " " ), this includes wildcard.
For example "Descriptive, name" <my@address.it> or "#ACCOUNT#" <my@address.it>
In addition to commas, we also allow the use of semi-colons (;) to separate email addresses.
We only allow the use of one delimiter - comma or semi-colon - per multiple email string. As such a mixture of commas and semi-colon on a single list may result in the non-delivery of an email.
For example:
|
Supported |
you@example.it, me@example.it, everybody@example.it |
|
you@example.it; me@example.it; everybody@example.it |
|
|
Unsupported |
you@example.it, me@example.it; everybody@example.it |