Server Monitoring - Daily Reports

After the Daily Safety Checks are complete, a short note can be automatically sent to your customers from you containing the state of all the Daily Safety Checks configured from their device.

If all of the Checks pass, the note can say, for example, "We've checked your backup, antivirus update, email systems and disk health on your servers, both Windows and Linux. Your systems are fine and you're ready for business" or if failures are detected "We've checked your backup, antivirus update, email systems and disk health on your servers, both Windows and Linux. Some problems were reported and we're working on them."

Only devices running Daily Safety Checks are included in this report. If a Client has no servers running Daily Safety Checks, this report is disabled automatically.

Manually send a report

In addition to automatically sending the Reports, you can also manually send a report from the All Devices view. For example, you can send a sample report after making changes to the Report's Mail Templates, or to let customers know a problem is resolved.

1. In the All Devices view, go to Reports > Client Reports > Server Monitoring > (Re)send Client Daily Report.
2. Select the Client from the dropdown list.
3. Enter the recipient email addresses.
4. Click OK to send the report to the recipients.

Multiple email recipients

You can separate multiple email addresses with commas or semicolons. Use only one type of delimiter in a list. Mixing commas and semicolons in the same list prevents email delivery.

Supported:

• you@example.it, me@example.it, everybody@example.it
• you@example.it; me@example.it; everybody@example.it

Unsupported:

• you@example.it, me@example.it; everybody@example.it

If the descriptive name in the From address contains a comma, enclose the name in quotation marks. This also applies when using wildcards.

• "Descriptive, name" <my@address.it> or "#ACCOUNT#" <my@address.it>

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