Server Monitoring - Daily Reports
After the Daily Safety Checks are complete, a short note can be automatically sent to your customers from you containing the state of all the Daily Safety Checks configured from their device.
If all of the Checks pass, the note can say, for example, "We've checked your backup, antivirus update, email systems and disk health on your servers, both Windows and Linux. Your systems are fine and you're ready for business" or if failures are detected "We've checked your backup, antivirus update, email systems and disk health on your servers, both Windows and Linux. Some problems were reported and we're working on them."
Only devices running Daily Safety Checks are included in this Report. If a Client has no servers running Daily Safety Checks, this Report is disabled automatically.
Manually send a report
In addition to automatically sending the Reports, you can also manually send a report from the All Devices view. For example, you can send a sample report after making changes to the Report's Mail Templates, or to let customers know a problem is resolved.
- On the All Devices view, go to Reports > Client Reports > Server Monitoring > (Re)send Client Daily Report.
- Select the Client from the drop-down list.
- Enter the recipient email address.
- Click OK to send the report to the recipient.
Report icons
Icon | Description |
---|---|
Check Passed | |
Check Failed | |
Check cleared on All Devices view- indicates that a failed check has been marked as cleared on the All Devices view. | |
Check not scheduled for today - passed last time it ran | |
Check not scheduled for today - failed last time it ran | |
Data Overdue - the Daily Safety Check data was not received before the Report was generated | |
Check not scheduled for today - Data Overdue last time it was scheduled to run | |
Undergoing Maintenance - Agent is Offline | |
Today's data not received |