Server Monitoring - Daily Reports

After the Daily Safety Checks are complete, a short note can be automatically sent to your customers from you containing the state of all the Daily Safety Checks configured from their device.

If all of the Checks pass, the note can say, for example, "We've checked your backup, antivirus update, email systems and disk health on your servers, both Windows and Linux. Your systems are fine and you're ready for business" or if failures are detected "We've checked your backup, antivirus update, email systems and disk health on your servers, both Windows and Linux. Some problems were reported and we're working on them."

Only devices running Daily Safety Checks are included in this Report. If a Client has no servers running Daily Safety Checks, this Report is disabled automatically.

Manually send a report

In addition to automatically sending the Reports, you can also manually send a report from the All Devices view. For example, you can send a sample report after making changes to the Report's Mail Templates, or to let customers know a problem is resolved.

1. On the All Devices view, go to Reports > Client Reports > Server Monitoring > (Re)send Client Daily Report.
2. Select the Client from the drop-down list.
3. Enter the recipient email address(es).
4. Click OK to send the report to the recipient.

Multiple Email Recipients

When entering multiple email recipients, you can use either commas or semi-colons as delimiters to separate them.

Only one delimiter can be used in a string of email addresses at a time. A mix of commas and semi-colons in a single list results in the non-delivery of the emails.

Multiple Email Recipients examples
Supported	you@example.it, me@example.it, everybody@example.it
	you@example.it; me@example.it; everybody@example.it
Unsupported	you@example.it, me@example.it; everybody@example.it

We use commas as delimiters to separate multiple addresses to avoid any potential problems when the descriptive name entered in the From address contains a comma, we suggest encapsulating this entry in inverted commas ( " " ), this also includes wildcard usage.

For example: "Descriptive, name" <my@address.it> or "#ACCOUNT#" <my@address.it>

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