N-sight RMM Dashboard
To go to the main N-sight RMM Dashboard, click Assets in the Vertical menu.
Using the N-sight RMM Dashboard, you can manage and monitor your Clients and Sites, their devices, and device details. You can also enable features, configure alerting, and setup and view reports. The N-sight RMM Dashboard includes the following main sections:
- Client list — lists the Clients (Departments) and Sites
- North-pane — contains the Servers, Workstations, Mixed (Servers and Workstations), Mobile Devices, Network Devices, and Networks tabs
- South-pane — contains detailed information based on the North-pane selection
You can customize your N-sight RMM Dashboard to view, hide or resize sections, use filters and columns to focus the information, choose a default tab, and more. You can also reset the N-sight RMM Dashboard layout to the default.
The N-sight RMM Dashboard automatically refreshes after five-minutes of inactivity and you can manually refresh the full dashboard, the North-pane and South-pane to ensure you are viewing the latest information.
If a device is recently added, you may need to refresh your N-sight RMM Dashboard or browser to view its information.
Client list
The Client list shows a hierarchical view of all your Clients and Sites. When you select a Client or Site in the menu, the North-pane automatically updates to display information for the selected item.
When you search for a Client or Site using the Search field, the Client list automatically updates the list of Clients.
You can configure the Client list sorting behavior using View> Sort Clients. Select the problem type that highlights Clients in red and shows them at the top of the Client list. You can select Server Problems and/or Workstation Problems.
You can compress or expand the Client list using <<.
North-pane
The North-pane contains the Servers, Workstations, Mixed (servers and workstations), Mobile Devices, Network Devices, and Networks tabs, which display high-level information about each device. For example, there are columns to show Client and Site names, columns to indicate which features are enabled, and when the device last responded to N-sight RMM.
Windows workstations that are set to Server mode during a manual Agent installation display in the Server tab and Mixed tab.
In addition to the filtering options on the North-pane, you can also filter the device information using the Asset Inventory and Filter Manager.
When you select a device in the North-pane, more in-depth information displays in the tabs of the South-pane.
South-pane
The South-pane uses the following tabs to display in-depth information about the device selected in the North-pane. Using the South-pane, you can view details about a device, add and edit checks and tasks, manage patches, and more.
| Tab | Feature | Description | OS |
|---|---|---|---|
| Summary | View the device summary | Device hardware details, Agent features, overall check status, IP address of last upload (if known) | Windows, macOS, Linux |
| Outages | View device outages | Information on Check failures and when the device was overdue or offline. | Windows, macOS, Linux |
| Checks | Proactive Monitoring | View Check Results and manage Checks | Windows, macOS, Linux |
| Notes | Dashboard Notes | View, Edit, Delete Notes | Windows, macOS, Linux |
| Tasks | Automated Tasks | Manage Automated Tasks and view their results | Windows, macOS |
| Assets | Asset Tracking | View the Device's Hardware and Software information | Windows, macOS, Linux |
| Patches | Patch Management | Manage Patches and view the results of the Patch Scan | Windows |
| Antivirus | Managed Antivirus | View discovered Threats, Scan results and Quarantine. Set Threat Policy and Quarantine Action. | Windows |
| Backup | Backup & Recovery | View the history of the backup jobs. Initiate backup and restore sessions | Windows |
| Web | Web Protection | View Day, Website and Category activity (options depend on account privacy settings) | Windows |
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