Summary tab

The Dashboard name for the device. The Summary tab reflects the Dashboard name for servers which can be entered when manually installing an Agent or post-installation from the Edit Server dialog. As such the device name on the Dashboard may differ from the device's hostname for servers.

The Asset Tracking section reflects the hostname regardless of the device's Dashboard name.

Displays information when an action is required to either complete the installation of a feature or facilitate a feature's smooth running. For example where a reboot is required.

Summary hardware details including processor, BIOS, memory, Serial Number and hard disk.

Install Date, Windows Serial Number, Windows Product Key and Microsoft Office Product Key (if available)

The Agent interrogates the Windows registry to retrieve the Microsoft Office Product Key and supports the following versions of Office: 2003, 2007, 2010 and 2013.

If Microsoft Office was pre-installed on a computer it may not be possible to retrieve the Product Key as the required key may not exist in the registry. Due to the method used by Microsoft to record the Microsoft Office 2013 Product Key, only the last 5 characters are displayed in the Summary tab.

Permissions

As the Windows Product Key and Office License Key are potentially sensitive information we have included the option to restrict their display with the Product Keys permission.

This setting is managed in Settings > Users> Roles and Permissions and enable or disable Product Keys as necessary for the user type.

Agent Key permissions do not include access to the Summary tab Product Keys. To view this information in the Summary tab you must log into the Dashboard as a user with the Product Keys permissions enabled.