Automated Tasks

Networks don’t look after themselves and in order to keep servers and workstations in tip-top working order, preventative maintenance such as defragmenting disks must be performed regularly. It is of course time consuming to log onto each server or workstation on a network start to a disk defragmentation and then subsequently check that it has run successfully, which is why we have added Automated Tasks for Servers and Workstations.

Automated Tasks for Servers and Workstations allows you to safely run preventative maintenance Tasks (scripts) such as defragmenting disks, clearing out event logs, clearing out temporary files and custom scripts on individual or multiple servers and workstations either on a schedule you choose or when a check fails, all from the Dashboard.

Best of all, you can then monitor the progress of each task on each server or workstation and view the each Task's results in your Dashboard.

We have included a range of System Automated Tasks and your can add your own custom scripts to the Dashboard through Script Manager. You can then easily and quickly apply these Automated Tasks on Windows, Linux and Mac computers from the Dashboard. Automated Tasks on Windows may also be managed through Monitoring Templates.

Regardless of the task type, its results are displayed in the Dashboard.

The following sections cover:

To managed Automated Tasks, log into the Dashboard as a user with enhanced permissions (Access Key, Superuser...) or a login with the required Automated Tasks permissions enabled

Automated Tasks are supported from Windows Agent 8.1, Mac Agent 2.3.0 and Linux Agent 2.

In addition to the script failure condition, an Automated Task also fails where the targeted component is not present on the device. For example, running a defrag task for drive X: where the device only has a C: and D: drive.

Mac - Automatically Added Automated Tasks

To consolidate Mac information under one pane of glass, we released Mac Agent 3.0 to General Availability in September 2018. This migrated the core functionality from Mac-MSP to Dashboard managed Automated Tasks.

As these Automated Tasks replaced the core Mac-MSP functionality, on February 28 2019, we discontinued the Mac-MSP infrastructure.

To ensure continued coverage on Mac-MSP enabled accounts, the system automatically adds the Automated Tasks associated with Mac-MSP functionality to any newly installed Agents or when upgrading an earlier Agent version to Mac Agent 3 or later.

The automatically added Automated Tasks include Extended Memory Testing, Purge Font Caches, Repair Permissions on Installed Packages and Run Managed Patch.

Run an Automated Task when a Check fails

You can run Automated Tasks when a Check fails by assigning a task when adding or editing a check. For example, you can have an automated task automatically deal with the cause of a check failure such as running a Clean All Temp Files Task when the Disk Space Check fails. For more information, see Run an Automated Task when a Check fails.