Monitoring Templates

Monitoring Templates ensure every device installed using a template is configured to match your specific Check and Automated Task requirements, which reduces setup time and ensures a configuration consistency across devices.

Rather than add each Check or Automated Task at the single or multiple device level, you can apply Monitoring Templates to perform bulk changes across devices.

Monitoring Templates are fully supported on Windows Agent v10, Mac Agent v3.02, and Linux Agent v2.0.1, or any later Agent versions.

Access to the Monitoring Templates settings is only available when your Dashboard login has the required Permissions enabled.

Default Monitoring Templates for installation

You can apply a Monitoring Template during Agent installation, which reduces the time to install the Agent, and ensures consistency across all your monitored devices.

You can create multiple Monitoring Templates to use when deploying the Agent, either interactively or silently, on devices at different sites.

For more information, see Apply Monitoring Templates during Agent Installation.

Apply multiple, stacked Monitoring Templates

You can apply up to ten Monitoring Templates at a time. When you apply multiple templates at a time, you can create targeted Monitoring Templates with a subset of Checks and then stack the templates in an order from one to ten to precisely match your monitoring requirements.

For example, you can stack four Monitoring Templates during template selection. The first template adds the base 24x7 Checks, the second adds the base Daily Safety Checks, the third adds Script Checks, and the fourth adds the Daily and 24x7 Checks for a specific vendor's product.

For more information about how to add multiple Monitoring Templates, see Apply Monitoring Templates to existing devices.


To ensure all service checks function as expected, the language of the Monitoring Template must match the language of the Operating System it is installed on.

If the languages do not match, you may get multiple check names, using different languages, listed for the one check. For example, a Windows Service name on an English Operating System may be different than its French counterpart so you could get two checks. If a Monitoring Template derived from an English Operating System is installed on a French device, the check for the Service fails.

Asset Tracking Only

To only retrieve hardware and software asset information from a server or workstation, or to use a feature without monitoring, you can use Asset Tracking Only templates. For more information, see Asset Tracking Only.

Feature Checks

There are checks that are automatically added to monitor the state of specific features, and these feature checks are only added or removed when the feature is turned on or off. For example, when Patch Management is added to a device, the Patch Status Check is automatically added.

Since these specific Feature checks are automatically added when you enable the feature, they are excluded from any method to add checks to multiple devices (including Monitoring Templates) to avoid accidental duplication or monitoring of a non-installed product.

If you need to add another instance of a specific check for a product (in addition to the associated check), you must Add a Check per-device.

Since Feature Checks are added with the feature, they are added to the device regardless of Monitoring Template configuration.