Server Monitoring - Weekly Reports

The Server Client Weekly Report contains the Daily Safety Check results for each server (Windows and Linux) over the preceding week and the result from when the check last ran. In this Report the backup will appear on the day the Backup Check ran, rather than the day configured in the Check.

Only devices running Daily Safety Checks are included in this Report. If a Client has no servers running Daily Safety Checks, this Report is disabled automatically.

Manually send a report

In addition to automatically sending the Reports, you can also manually send a Report from the Dashboard. For example, you can send a sample Report after making changes to the Report's Mail Templates, or to let customers know a problem is resolved.

  1. On the All Devices view, go to ReportsClient ReportsServer Monitoring(Re)send Client Weekly Report
  2. Select the Client from the drop-down list
  3. Enter the recipient email address
  4. Click OK to send the report to the recipient

Backup Check Handling

The Weekly Report reflects the status of the backup on the day it is configured to run in the Backup Check, rather than the day the Backup Check actually runs.

As we do not have the backup information for the day the Weekly Report is generated on (its Check will run the following day) the empty hourglass icon clip0413 is displayed against the Backup Check for the generation day.

In the following example report, the Backup Check is configured for Monday to Friday (so the Check actually runs Tuesday to Saturday) with the Report generated on Friday. As such the hourglass icon is used for Friday as its backup status when creating the Weekly Report is unknown (its Backup Check runs Saturday).

Check Suppression

If you do not want to show information from when the Checks last ran in the Weekly Report, you can use substitutions strings in the Mail Templates.

Example Report

Report icons

Icon Description
new_pass Check Passed
new_fail Check Failed
new_clear Check cleared on Dashboard - indicates that a failed check has been marked as cleared on the Dashboard
not_scheduled_tick Check not scheduled for today - passed last time it ran
not_scheduled Check not scheduled for today - failed last time it ran
new_timer Data Overdue - the Daily Safety Check data was not received before the Report was generated
new_overdue2 Check not scheduled for today - Data Overdue last time it was scheduled to run
maint Undergoing Maintenance - Agent is Offline
server_overdue Today's data not received