Server Monitoring - Weekly Reports

The Server Client Weekly Report contains the Daily Safety Check results for each server (Windows and Linux) over the preceding week and the result from when the check last ran. In this Report the backup will appear on the day the Backup Check ran, rather than the day configured in the Check.

Only devices running Daily Safety Checks are included in this Report. If a Client has no servers running Daily Safety Checks, this Report is disabled automatically.

Manually send a report

In addition to automatically sending the Reports, you can also manually send a Report from the All Devices view. For example, you can send a sample Report after making changes to the Report's Mail Templates, or to let customers know a problem is resolved.

1. On the All Devices view, go to Reports > Client Reports > Server Monitoring > (Re)send Client Weekly Report.
2. Select the Client from the drop-down list.
3. Enter the recipient email address(es).
4. Click OK to send the report to the recipient.

Multiple Email Recipients

When entering multiple email recipients, you can use either commas or semi-colons as delimiters to separate them.

Only one delimiter can be used in a string of email addresses at a time. A mix of commas and semi-colons in a single list results in the non-delivery of the emails.

Multiple Email Recipients examples
Supported	you@example.it, me@example.it, everybody@example.it
	you@example.it; me@example.it; everybody@example.it
Unsupported	you@example.it, me@example.it; everybody@example.it

We use commas as delimiters to separate multiple addresses to avoid any potential problems when the descriptive name entered in the From address contains a comma, we suggest encapsulating this entry in inverted commas ( " " ), this also includes wildcard usage.

For example: "Descriptive, name" <my@address.it> or "#ACCOUNT#" <my@address.it>

Backup Check Handling

The Weekly Report reflects the status of the backup on the day it is configured to run in the Backup Check, rather than the day the Backup Check actually runs.

As we do not have the backup information for the day the Weekly Report is generated on (its Check will run the following day) the empty hourglass icon is displayed against the Backup Check for the generation day.

In the following example report, the Backup Check is configured for Monday to Friday (so the Check actually runs Tuesday to Saturday) with the Report generated on Friday. As such the hourglass icon is used for Friday as its backup status when creating the Weekly Report is unknown (its Backup Check runs Saturday).

Check Suppression

If you do not want to show information from when the Checks last ran in the Weekly Report, you can use substitutions strings in the Mail Templates.

Example Report

Report icons