User Audit Report

The User Audit Report records all changes made to the Checks. You can use the User Audit Report to track tasks performed on the RMM Dashboard, including the following tasks:

  • Installation and removal of Agents
  • Addition and deletion of Checks
  • Changes to a feature policy
  • User sign in and out of the RMM Dashboard
  • Monitor assigned areas of responsibility since each action is logged for a RMM Dashboard user (if each user has their own unique Dashboard login setup)
  • Provide detailed information to your customer. For example  'X dealt with that problem at T'.

You can use filters in the report to limit the returned information, and combine filters to provide more targeted results. For example, select the Event type as Device and Action as Delete to display removed devices.

To view the User Audit Report:

  1. On the RMM Dashboard, go to Reports > User Audit Report
  2. Select a date range for the report

    user_audit_report

  3. Filter by Username, Action and Event (optional)
  4. Click Generate to open the report in your browser, or click CSV Export to download the full report to your computer as a file including all columns

In your browser, you can choose the report’s Columns from the drop-down and click the column headings to re-order the data. To export the Report including the current column view, use the CSV Export or Print button.

Pagination

Even when filtered, the User Audit Report can return a vast amount of information. To limit the number of returned rows per page, enter the required number of Rows per page and use the arrows to navigate between pages and report_refresh refresh to reload.

The pagination options are not applied to the CSV Export of the User Audit Report.

Report Export Options

After a User Audit Report is generated, the following two export options are available above the North-pane:

  • CSV Export—saves all the filtered information (including hidden columns) as a CSV file in the format DATE_FROM-UserAuditReport.csv (for example 2015-08-01-UserAuditReport.csv)
  • Print—prints the current report view as is (this excludes hidden columns). The available print options depend on the configuration of the device the User Audit Report is viewed on.