Managed Antivirus Quarantine Report

From September 27th 2022 onward, devices that still use VIPRE Managed Antivirus may no longer be protected as definitions updates also stop from this date.

VIPRE will be removed from RMM entirely within the next few months.

We recommend, where possible, to migrate your VIPRE Protection Policies to Bitdefender Engine Protection Policies, and re-deploy MAV-BD Bitdefender in place of any current MAV-BD Vipre Engine deployments.

The MAV-BD Quarantine Report provides a list of the quarantined items identified across all servers and workstations across the Client base, with the ability to filter these results by Client and Site.

Report Generation

To generate the MAV-BD Quarantine Report:

  1. Choose Reports from the dashboard menu
  2. Select Managed Antivirus Reports > Quarantine Report
  3. The Quarantine Report dialog opens in a new tab - use the filters to choose the target selections:
  4. Filter Description
    Clients Select the Client from the drop-down list or choose All Clients

    Where a specific Client is selected choose All Sites or a specific site

    Show Traces Display detailed information on where the threat was discovered
  5. Click Generate to view the HTML report or click CSV Export to download the CSV version and choose the export option: Download now or Run in background

CSV Report Export Options

The CSV Report saves all the filtered information (including any hidden columns) as a CSV file in the format DATE_GENERATED-REPORTNAME.csv

As this may contain a large amount of information, we have included two export options:

  • Download Now: The download runs in real-time
    • Depending on the Report size it may take several minutes to complete and you will have to wait until the Report has downloaded before you can continue using the Dashboard.
  • Run in Background: The Report is generated in the background and an email is sent to your username (email address) with a download link once it is ready
    • Depending on the Report size it may take several minutes to complete and you can continue work on the Dashboard whilst the Report is created

Report Layout

The returned Report contains the following Columns headings:

Type Client Site Device
Date Status Threat Name No. of Traces
Event Type AV Engine

The Columns drop-down is used to refine the information displayed in the Quarantine Report, including the selection of columns not enabled by default, and provides a more targeted view.  After clicking Columns enable or disable the tick-box against the required column options. The Columns button also indicates the total number of columns available and the number selected.

Report Export Options

Two export options are available for the HTML Quarantine Report once the report is generated:

  • CSV Export: saves all of the filtered information (including any hidden columns) as a CSV file in the format DATE_GENERATED-MavQuarantineReport.csv (for example 2015-08-10-MavQuarantineReport.csv)
  • Print: prints the current report as viewed (excludes any hidden columns). The print options available will depend on the configuration of the device the Quarantine Report is viewed on.

What do you want to do?