Managed Antivirus URLs
Managed Antivirus regularly communicates with N-sight RMM and definition servers to:
- Retrieve updated Protection Policies
- Upload scan results
- Receive commands (Run Scan etc.)
- Download the latest definition update files
For Windows, communication problems result in a File not found message displayed in the Managed Antivirus Check, indicating either the Protection Policy or definition files were not downloaded.
To ensure communication with the Dashboard and servers, we suggest allowing the following Managed Antivirus and definition download URLs over HTTP and HTTPS.
Bitdefender Engine Communication URLs
Dashboard Territory | URL | Server Location |
---|---|---|
Asia Australia |
ap-southeast-2.breckenridge.remote.management |
Australia |
breck-ap-southeast-2-svc.logicnow.us |
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cannonball-ap-southeast-2-push.logicnow.us |
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Europe France (.fr), France1, Ireland, Poland United Kingdom |
eu-west-1.breckenridge.remote.management |
Ireland |
breck-eu-west-1-svc.logicnow.us |
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cannonball-eu-west-1-push.logicnow.us |
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|
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Germany |
eu-central-1.breckenridge.remote.management |
Germany |
breck-eu-central-1-svc.logicnow.us |
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cannonball-eu-central-1-push.logicnow.us |
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|
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Americas United States |
us-west-2.breckenridge.remote.management |
United States |
breck-us-west-2-svc.logicnow.us |
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cannonball-us-west-2-push.logicnow.us |
Bitdefender Engine - File and Definition Update Servers |
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breck-update.logicnow.us |
breck-files.logicnow.us |
data.cdn-sw.net |
Allow Domains (Recommended) |
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To simplify firewall configuration and minimize the impact of future URL changes, we suggest whitelisting the following domains: |
*.remote.management |
*.logicnow.us |
*.cdn-sw.net |
*.bitdefender.net |
*.bitdefender.com |
*.v1.bdnsrt.org |
- Look at the URL used to access your Dashboard as this may include a region reference, or
- If the URL does not mention a region, for example a custom domain, attempt to login to one of the above URLs, or
- Where problems are still experienced determining the region from a custom Dashboard URL. Open a command prompt or terminal on the device. Then perform an nslookup on the custom Dashboard URL:
nslookup dashboard.custom.domain
...
Non-authoritative answer:
Name: dashboard.systemmonitor.co.uk
...
What do you want to do?
- Review the Managed Antivirus Quick Start Guide
- Enable Managed Antivirus on individual servers and workstations or on all servers and workstations at a client or site
- Automatically remove installed Antivirus products
- Configure Managed Antivirus Policies. Includes scan schedules, remediation action (default threat action), end-user interaction