Workstation Monitoring Client Daily Report
The Workstation Client Daily Report contains the Daily Safety Check results for each workstation (Windows and Mac) and is split into the following sections:
- Summary - provides an at-a-glance overview of each of the Client's workstations containing the overall check type, its results, and the previous day's usage statistics for that device.
- Details - provides in-depth information on each Check and its results
If a check is not configured on the device the column is blank.
We recommend you configure the email templates for the Client daily and weekly report, and the Executive Summary Report, before you enable the reports to send emails to your Clients.
Manually Send Report
In addition to automatically sending the Reports, you can also manually send a Report from the All Devices view. For example send a sample Report after making changes to the Report Mail Templates, or let the customer knows the problems are now resolved.
- On the All Devices view, go to Reports > Client Reports > Workstation Monitoring > (Re)send Client Daily Report
- Select the Client from the drop-down list
- Enter the recipient email address(es)
- Click OK to send
Multiple Email Recipients
When entering multiple email recipients, you can use either commas or semi-colons as delimiters to separate them.
Only one delimiter can be used in a string of email addresses at a time. A mix of commas and semi-colons in a single list results in the non-delivery of the emails.
Multiple Email Recipients examples | |
---|---|
Supported | you@example.it, me@example.it, everybody@example.it |
you@example.it; me@example.it; everybody@example.it | |
Unsupported | you@example.it, me@example.it; everybody@example.it |
We use commas as delimiters to separate multiple addresses to avoid any potential problems when the descriptive name entered in the From address contains a comma, we suggest encapsulating this entry in inverted commas ( " " ), this also includes wildcard usage.
For example: "Descriptive, name" <my@address.it> or "#ACCOUNT#" <my@address.it>
Example Summary section
Example Details section
Report icons
Icon | Description |
---|---|
Check Passed | |
Check Failed | |
Check cleared on All Devices view- indicates that a failed check has been marked as cleared on the All Devices view. | |
Check not scheduled for today - passed last time it ran | |
Check not scheduled for today - failed last time it ran | |
Data Overdue - the Daily Safety Check data was not received before the Report was generated | |
Check not scheduled for today - Data Overdue last time it was scheduled to run | |
Undergoing Maintenance - Agent is Offline | |
Today's data not received |