Supported Backup Products

The latest version of the Advanced Monitoring Agent monitors the backup status for the following products:

Vendor Product and version
Acronis Acronis Backup
Acronis Backup and Recovery Server
Acronis Backup and Recovery Server for Windows
Acronis True Image Echo Server
Acronis True Image Server
Altaro Altaro Hyper-V Backup
AppAssure AppAssure Replay
Backup & Recovery Backup & Recovery
Backup Assist Backup Assist
BrightStor / CA ARCserve
ARCserve Backup
ArcServe D2D
ArcServe UDP (Unified Data Protection)
CloudBerry Lab (MSP360)
CloudBerry Managed Backup
GFI GFI Backup - Business Edition
Hornetsecurity Hornetsecurity VM Backup
Intronis Intronis Backup + Recovery
Microsoft Microsoft NT Backup
Microsoft Windows 7 Backup (GUI)
Microsoft Windows Backup - Windows 7 (wbadmin)
Microsoft Windows Backup - Server
MozyPro from version 2.22.2
MozyEnterprise from version 2.22.2
N-able Cove Data Protection (Cove) (formerly N-able Backup)
Rapid Recovery (formerly AppAssure)
Retrospect Retrospect Backup
StorageCraft StorageCraft ShadowProtect Desktop
StorageCraft ShadowProtect MSP (32-bit and 64-bit)
StorageCraft ShadowProtect Server
StorageCraft ShadowProtect Small Business Server
StorageCraft ShadowProtect SPX
Storagecraft ShadowProtect Virtual edition (32-bit and 64-bit)
Symantec Symantec Backup Exec
Symantec Backup Exec System Recovery
Symantec Live State Recovery
Symantec System Recovery
VaultLogix VaultLogix Internet Vault
Veeam Veeam Backup & Replication (from version 5)
Veritas Veritas Backup Exec
Veritas System Recovery
Yosemite Yosemite Server Backup

We feel that it is prudent to alert to any failure events recorded in the backup, even if a success event is discovered, as this error may be an indication of a larger problem with the backup or the device.

Unsupported Products

If we do not currently support your backup product, add a daily Event Log Check or Script Check to monitor its status.

  • Add an Event Log Check if the backup product writes its status information to the Windows Event Log.
  • Author a script and add it as a Script Check where the backup product writes its completion status to other locations, for example native log files.