CloudBerry Managed Backup (MSP360)

For the CloudBerry Managed Backup Check the Agent interrogates the Windows Application Event Log on the local device for any file and folder backups that ran in the preceding 24-hours.

The Agent searches for the "online backup" Event Source (case insensitive) and looks for "Plan name" and "Files copied" in the details

We then use the use the "Result", "Files copied" and "Files failed" information to determine the status of the backup jobs and the backup information.

To record any successful backups that completed with errors as passed, the files were open when the backup ran or the number of files to copy was fewer than the number of files to backup, enable the "Show 'complete with exception' as successful" tickbox.

Before using this Check, please ensure that CloudBerry Managed Backup (MSP360) is configured to write.

To allow the Backup Check to retrieve the required information, configure CloudBerry Managed Backup (MSP360) to Report on Backup Status to the Windows Event Log.

Backup Check results in N-sight RMM reflect the status reported by the backup product. If the result is Completed with Errors, Completed with Warnings, or similar, investigate the device and confirm that the backup product can back up the expected data.