The Retrospect Backup Check uses the Windows Application Event Log on the local device to determine the status of any backups jobs that have completed in the preceding 24 hour period.
We retrieve the state from the description of the Event, for example "Immediate Backup" completed successfully", to determine the success or otherwise of the backup jobs.
The Backup Check passes where the specified number of Success or "Complete with exceptions (where Show 'complete with exceptions' as successful"is configured) messages are discovered.
Since the Backup Checks poll the device for the backup results, the results in N-sight RMM are those reported by the Backup software being monitored. If the reported result is Completed with Errors, Completed with Warnings, or a similar response, we recommend you investigate the device the problem and ensure the Backup software can backup the expected data sets.