StorageCraft ShadowProtect

The StorageCraft ShadowProtect backup check uses the Windows Application Event Log  on the local device to verify the status of backups completed in the previous 24 hours. It checks the following IDs to determine whether backup jobs succeeded or failed:

  • 1120: Success
  • 1121: Failure

The Check passes when the required number of success messages is found and no failures are detected.

Backup Check results in N-sight RMM reflect the status reported by the backup product. If the result is Completed with Errors, Completed with Warnings, or similar, investigate the device and confirm that the backup product can back up the expected data.