AppAssure Replay

The AppAssure Replay Check uses the AppAssure Windows Event Log on the local device to determine the status of any backups that have completed in the preceding 24 hour period. We query the following Event ID to ascertain the success or otherwise of the backup jobs.

EventID Details
5632 Task Started
5633 Task Finished Successfully
5634 Canceled
5634 Error
5635 Complete with exceptions

The Backup Check passes where the specified number of "Success" or "Complete with exceptions/cancelled" (where "Show 'complete with exceptions' as successful (includes canceled jobs)" is configured) messages are discovered.

Since the Backup Checks poll the device for the backup results, the results in N-sight RMM are those reported by the Backup software being monitored. If the reported result is Completed with Errors, Completed with Warnings, or a similar response, we recommend you investigate the device the problem and ensure the Backup software can backup the expected data sets.