Cove Data Protection (Cove)

The Cove Backup Check uses the Windows Application Event Log on the local device to determine the status of any backups that have completed in the preceding 24-hour period. The following Event IDs are queried to determine the success or failure of the backup jobs.

Event ID Details
105 Task Finished Successfully
102 Task Failed
108 Complete with exceptions
103 Canceled
106 Task Interrupted

The Backup Check passes if the specified number of "Success" or "Complete with exceptions/cancelled" (where "Show 'complete with exceptions' as successful (includes canceled jobs)" is configured) messages are discovered.

Backup Column and Summary tab

Cove is based on Backup & Recovery technology. Like Backup & Recovery, the Cove Backup Check is recorded as feature associated when automatically added, rather than as a non-feature associated "monitoring" Backup Check.

When Cove is detected during an Agent installation, we automatically add the Cove Check.

For visibility Cove installation is indicated in the Backup & Recovery column of the N-sight RMM Dashboard North-pane. Hover over the status icon to see if the device has Cove or Backup & Recovery installed.

The South-pane Summary tab also reports the Cove status.

Opt-out of automatic Backup Checks

You can opt-out of the option to automatically add a Backup Check to devices that have Cove installed. After you opt-out, a Backup Check is not added to any newly discovered devices running Cove. Opting out does not affect any devices that already have a Cove Backup Check.

  1. Go to Settings > General Settings > Checks

  2. Tick "Opt out of auto creation of Cove backup checks"

  3. Click OK to save and apply

Since the Backup Checks poll the device for the backup results, the results in N-sight RMM are those reported by the Backup software being monitored. If the reported result is Completed with Errors, Completed with Warnings, or a similar response, we recommend you investigate the device the problem and ensure the Backup software can backup the expected data sets.