Remote Background Management

There are some remote support and system administration tasks that do not need a full remote desktop connection when connecting to a Windows or Mac computer. For these scenarios, Remote Background Management provides a fast and flexible alternative. Access an emulated command line, control processes and services, perform registry actions and transfer files. Identify and resolve issues on a computer without disturbing the user and before they even know a problem exists.

When combined with proactive monitoring this provides a seamless and powerful maintenance experience.

Simply enable Remote Background Management for the target Windows and Mac computers. Then launch the Remote Background Management session directly from the N-sight RMM user interface.

Two versions of Remote Background Management are currently available.

Advanced Edition (Windows and Mac) Standard Edition (Windows)

System Shell

  • CMD
  • PowerShell (Windows only)

Remote Command Line

  • CMD
File Transfer -

System Info

  • Dashboard
  • Processes
  • Network
  • Applications
  • Services

The following information is only available on Windows operating systems.

  • Drivers
  • Startup
  • Interactive User
  • Events
  • System Health
  • Windows Updates

 

Remote Process Control

Remote Service Control

Remote Registry (Windows only) -

N-sight RMM user access to this feature depends on their role's permissions.

New N-sight RMM accounts have Remote Background Management enabled by default.

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