Remote Background Manager

Remote Background Manager (RBM) allows you to perform remote support and system administration tasks without initiating a full remote desktop session. It provides a fast, flexible way to troubleshoot and maintain Windows and macOS devices, often without interrupting the end user.

Remote Background Manager is enabled by default for all N-sight RMM accounts, and is ideal for resolving issues proactively, especially when combined with monitoring and alerting features in N-sight RMM.

Remote Background Manager is available in two editions: Standard and Advanced.

Key features

Standard edition (Windows only)

The Standard edition supports the following features:

• Remote Command Line
  • CMD
• Remote Process Control
• Remote Service Control

Advanced edition (Windows and macOS)

The Advanced edition supports the following features:

• System Shell
  • CMD
  • PowerShell (Windows only)
• File Transfer
• Remote Registry (Windows only)
• System Info
  • Dashboard
  • Processes
  • Network
  • Applications
  • Services

  The following are available on Windows operating systems only:

  • Drivers
  • Startup
  • Interactive User
  • Events
  • System Health
  • Windows Updates

N-sight RMM user feature access depends on their role permissions.

What do you want to do?

• View Remote Background Manager's System Requirements
• Review Standard and Advanced edition features
• Identify devices running Remote Background Manager
• Enable Remote Background Manager on the target devices