Enable Remote Background Manager

Deploy Remote Background Manager to one or more Windows or Mac computers directly from N-sight RMM.

In the dialogs the "Features" section only applies to the Standard Edition of Remote Background Manager. The Advanced Edition automatically provides access to all features.

The edition of Remote Background Manager and features available for the connection depend on the version of the Monitoring Agent installed on the computer.

Policy Level

Enable Remote Background Manager for all device types or at the Client or Site level.

  1. In the All Devices view, go to Settings > Remote Background Settings.
  2. Choose the target entities.
  3. Select the Setting to apply to the selection (On, Use Parent - if parent On.)

    Feature status indicators (colored dots) in the Settings dialog indicate if the feature is enabled or disabled at the entity level, and whether devices under an entity have the same settings:

    • Green - Enabled for all devices under that entity including device level settings.
    • Grey - Disabled on at least one device under that entity including device level settings.
    • Orange – A child entities has a different configuration to the parent. If a Client only has one Site, its status indicator reflects that of the Site.

    For more information, see Feature and Functionality Settings Icons.

  4. For Security choose whether the N-sight RMM password is required to start a session.
  5. Configure the Features to include in the sessions (Standard Edition only).
  6. Click OK to save and apply.

Device Level

Enable Remote Background Manager on a specific device.

  1. In the All Devices view, right-click on the device in the North-pane (or from the Server, Workstation or Device drop-down).
  2. Select to Edit <device-type>
  3. Select Remote Background.

    If you select, Require Dashboard password on session start, the N-sight RMM user must re-enter their password before connecting to the remote device. This option helps prevent unauthorized access if N-sight RMM is open on unattended computers.

  4. Choose the Setting to apply to the selection (On, Use Policy - if policy On).
  5. For Security choose whether the N-sight RMM password is required to start a session.
  6. Configure the Features to include in the sessions (Standard Edition only).
  7. Select OK to save and apply.

The User Audit Report records any changes to these settings as Remote Background Policy Settings.

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