Disable Remote Background Management

Disable Remote Background Management to one or more devices directly from N-sight RMM.

Policy Level

Disable Remote Background Management for all device types or at the Client or Site level.

  1. On the All Devices view, go to Settings > Remote Background Settings.
  2. Choose the target entities.
  3. Select the Setting to apply to the selection (Off, Use Parent - if parent Off).
  4. OK to save and apply.

Feature status indicators (colored dots) in the Settings dialog indicate if the feature is enabled or disabled at the entity level, and whether devices under an entity have the same settings:

  • Green - Enabled for all devices under that entity including device level settings.
  • Grey - Disabled on at least one device under that entity including device level settings.
  • Orange – A child entities has a different configuration to the parent. If a Client only has one Site, its status indicator reflects that of the Site.

For more information, see Feature and Functionality Settings Icons.

Device Level

Disable Remote Background Management on a specific device.

  1. On the All Devices view North-pane, right-click the device and select Edit <device-type>.
  2. Select Remote Background.
  3. Choose the Setting to apply to the selection (Off, Use Policy - if policy Off).
  4. OK to save and apply.

The User Audit Report records any changes to these settings as Remote Background Policy Settings.

What do you want to do?