Mac Workstation Monitoring

Proactive monitoring and alerting of Mac computers increases uptime and faster fault resolution with the following checks currently available in the latest Mac Agent.

24x7 Checks Daily Safety Checks
File System Space Check * Apple System Log Check *
Log File Check Backup Check*
OSX Daemon Check * Failed Login Check *
Performance Monitoring Check File System Space Change Check *
Process Check Log File Check
Script Check OSX Update Check
TCP Service Check Physical Disk Health Check *
Web Page Check Script Check

* Check added by default when the Agent is deployed, if the supported or the monitored product is installed.

On-Check Failure Automated Task

You can run Automated Tasks when a Check fails. For example, you can have an automated task automatically deal with the cause of the failure. You can also assign an On-Check Failure Automated Task when you add or edit a Check in the Checks tab for the Dashboard. For more information, see Link Check to On-Check Failure Automated Task.

The selected Automated Task only runs when a passing Check fails and creates an entry in the Outages tab. The Automated Task does not continually run when a Check is in the failed state—the Check must first pass, then fail again before the Automated Task is triggered.

Mac Agent support for Apple M1 processors

Beginning with Mac Agent v3.6.0 RC and macOS 11 Big Sur, there is native support for Macs with new Apple M1 processors. Some add-on features, like AV, will run in Rosetta 2 compatibility. We expect to have those ready in the near future, but the core Agent is ready today.

For technical reasons, the Agent is not a Universal 2 binary. If you use Migration Assistant to transfer from an Intel Mac to an Apple Silicon Mac, you must reinstall the RMM Agent to ensure the native version is used. Our installer determines the correct package to install.