Email monitoring

Email is essential for most businesses. When it’s unavailable, users notice immediately. Monitoring Microsoft Exchange helps prevent extended outages and reduces the need for time-consuming recovery efforts. It also improves uptime for this business-critical service.

N-able Mail Assure

Mail Assure protects against a wide range of email-borne threats, including spam, viruses, malware, ransomware, phishing, spoofing, and business email compromise. To learn more or start a trial, visit N-able Mail Assure.

Exchange Store Size Check

The Exchange Store Size Check monitors the total size of Exchange Mail Stores. It supports multiple stores and uses Active Directory to identify store names and file locations. If Active Directory isn’t available, the Agent defaults to standard paths. You can also manually select file locations.

The size of the Mail Store is calculated as the sum of the EDB file and STM file (if available) less the amount of free space in the Mail Store and it is this logical size that the check reports on these systems.

For versions of Microsoft Exchange prior to this, the size of the Mail Store is calculated as the sum of the EDB file and STM file (as the Microsoft size limit check used the physical size).

Should you wish to calculate the physical size of a Mail Store on Microsoft Exchange 2003 SP2 or later, then this can be done using the File Size Check.

As mentioned above the Exchange Store Size Check from Exchange 2003 SP2 onwards uses the logical size of the Mail Store and its physical size may be determined by use of the File Size Check.

File Size Check

The File Size Check monitors the size of selected files and folders. It fails when the total size exceeds or falls below the defined threshold. Use it as a 24x7 Check for critical files or as a Daily Safety Check for non-essential files. Add the files or folders to the check and set the threshold to begin monitoring.

MTA Queue Check (Linux)

This MTA Queue Check monitors the mail queue size (in MB) for supported Mail Transfer Agents (MTAs), including Postfix, Sendmail, Exim, Exim4 and Qmail. It fails when the queue exceeds the configured threshold.

Service and Daemon Checks

Use the Windows Service Check, Linux Daemon Check or OSX Daemon Check to monitor the status of essential services. These checks alert when a service stops, is stopping, or becomes inaccessible. You can configure the Windows and Linux checks to restart services that are unexpectedly stopped, but not those that are disabled.

TCP Service Check

Monitor network ports on internal or external servers using the TCP Service Check for Windows, Linux and macOS. For example, check if a mail server is accepting connections on ports 25 (SMTP), 110 (POP3), or 143 (IMAP). Choose from preconfigured ports or add custom ones. Assign a descriptive name, then enter the hostname or IP address and port number.

Backup and Recovery

Enable Backup and Recovery on individual devices or at the Client or Site level. Backup and Recovery uses True Delta Technology to detect disk-level where,changes, helping optimize bandwidth and storage. LocalSpeedVault provides an on-site copy.

You can restore any revision from the past 28 days, either online or from LocalSpeedVault. On Windows, you can back up system state, files, folders, network shares, Exchange Information Stores, SQL Server instances, and VMware (ESX only) snapshots. On Windows and macOS workstations, use Backup & Recovery Documents to back up specific file types on a set schedule.

Backup Check

The Backup Check verifies backup status on specified days. You can configure it to treat incomplete operations as successful if needed. If your backup solution writes to the Windows Event Log, use the Event Log Check to monitor its status.

Event Log Check

Monitor Event Logs for specific Event IDs, types, sources, or descriptions. Use 24x7 Checks for critical events and Daily Safety Checks for routine updates like antivirus or backup completion. Configure alerts based on whether the specified criteria are found.

Scripting

Create custom Scripts to monitor applications and deploy them as Script Checks or Automated Tasks for Windows, Linux, or macOS. For example, use the SQL Query script to run database queries.