Vulnerability Management (preview)

The Vulnerability Management view allows you to monitor assets efficiently using filters, searches, and actions. Powered by our new Modern Agent, Vulnerability Management helps identify patterns, trends, and anomalies, uncovering opportunities, risks, and areas for improvement.

Vulnerability Management provides 2 distinct tabbed views;

  • All Detections displays all the vulnerability detections individually.

  • By Vulnerability groups the vulnerabilities displayed, making it easier to see numbers of devices effected by each vulnerability.

You may notice vulnerabilities for an application that you have set Patch Management to auto-approve the patches for. In this scenario it is best to double check 2 things before raising a support case.

  1. Is the application still supported by the vendor?

    2. In the event an application is no longer supported by the vendor, there will be no more available patches for it, which means Patch Management cannot update it.

  2. Is Patch Management configured as you expect it to be?

    3. Assuming the application is still supported by the vendor, Patch Management should be patching as updates become available, assuming your configured Protection Policy is set to do so.

N-able recommends that, wherever possible, the application be uninstalled and an alternative application used in its place.

Vulnerability Management scans

The Vulnerability scan runs every 6 hours, based on the device's timezone;

Vulnerability scan schedule

  • 6:00 a.m.
  • Noon
  • 6:00 p.m.
  • Midnight

If a scan is missed on a device because it is powered off or otherwise non-operational, the device will be scanned at the next scheduled scan time.

Access the Vulnerability Management view

Viewable data fields via All Detections

Column name Description
Vulnerability ID The CVE code for the vulnerability.
Asset Name The unique identifier assigned to an asset, enabling efficient tracking, management, and troubleshooting. You can update this information within the classic platform (N-central or N-sight).
Threat Status Resolved or Unresolved.
Severity Critical

Important

Moderate

Low

CVSS (Common Vulnerability Scoring System) Score Numerical score as per CVSS for the vulnerability.
Update available Yes or No. Indicates if an update that will resolve the vulnerability is available.
Affected Products Product name affected by the vulnerability.
Customer Name of the client the asset belongs to.
Site The name of the client site where the device resides.
Date Published The date the vulnerability CVE was published.
First detected Initial detection date for the vulnerability on the device.
Last updated The most recent date of the previous vulnerability information update.

Viewable data fields via By Vulnerability

Column name Description
Vulnerability ID The CVE code for the vulnerability.
Severity Critical

Important

Moderate

Low

CVSS (Common Vulnerability Scoring System) Score Numerical score as per CVSS for the vulnerability.
Update available Yes or No. Indicates if an update that will resolve the vulnerability is available.
Asset at risk The unique identifier assigned to an asset, enabling efficient tracking, management, and troubleshooting. You can update this information within the classic platform (N-central or N-sight).
Customer Name of the client the asset belongs to.
Date Published The date the vulnerability CVE was published.
Last updated The most recent date of the previous vulnerability information update.

Filter or sort data

In addition to filtering by chart elements, the Vulnerability Management view enables you to filter the table by columns, and by date and time, or a combination of both. Or you can sort the columns in ascending or descending order. For example, you could filter the table to show all devices with a specific Vulnerability ID that have a Threat status of Unresolved.

For instructions, see Filter and sort Ecoverse views.

You can also build more advanced filters to drill down into the data, making it easier to focus on specific information. When you select the Create filter option, you set conditions or rules using groups of conditions to pinpoint specific data.

For instructions, see Custom filters in Ecoverse views.

Search data

You can search the Vulnerability Management view table with a general search of all columns or using a column search. The general search using the search box at the top of the table is helpful when you're not sure where the data is in the table. A column search lets you focus on one ore more columns when you already know where to look.

You can make your column searches even more powerful by using operators to refine your search results. Operators such as Contains, Starts with, and Ends with let you fine-tune your searches within a column, helping you find exactly what you need.

For search instructions, see Search Ecoverse views.

Customize your Vulnerability Management view

Customizing your Vulnerability Management view can help you organize your work and focus on items that need your attention, making your daily work more efficient. In addition to filtering and searching to narrow down table data, you can also customize the view for your preferences. You can hide or show the charts, choose the columns you want displayed, re-size the columns and set the order they show in the table. You can even customize the size and look of the table rows.

The last settings and customizations you use in the Active Issues view are present the next time you open the view, but you can clear and reset those preferences as well.

For instructions, see Customize your Ecoverse views.

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