Assets view (preview)

The Assets view allows you to monitor assets efficiently using filters, searches, and actions. This view helps identify patterns, trends, and anomalies, uncovering opportunities, risks, and areas for improvement. Though primarily designed for help desk technicians, it is accessible to anyone needing to manage or search for assets and devices.

Select Assets in the Left navigation.

The Assets view surfaces the following information

Column name	Description
Asset Name	The unique identifier assigned to an asset, enabling efficient tracking, management, and troubleshooting. You can update this information within the classic platform (N-central or N-sight)
Azure ID	The Azure ID is a unique identifier assigned to a resource or object within Microsoft Azure. It helps in tracking, managing, and distinguishing individual resources, such as virtual machines, storage accounts, or applications, within the Azure cloud environment.
Azure Region	An Azure Region is a geographical location where Microsoft Azure has data centers. Each region contains one or more data centers and allows users to deploy resources closer to their users or services to reduce latency and meet compliance requirements. Examples include East US, West Europe, and Southeast Asia.
Azure Size	Azure Size refers to the configuration of virtual machines or other computer resources in Azure, including specifications like the number of CPUs, memory, storage, and network performance. It determines the resource capacity and cost of a virtual machine or service. Common sizes include Standard_B2ms (2 CPUs, 8 GB RAM) and Standard_E64 (64 CPUs, 432 GB RAM).
Azure Subscription	An Azure Subscription is a billing and access control container for Azure services. It organizes resources and defines the payment model for services used. Users can create multiple subscriptions to separate workloads, teams, or environments like development, testing, and production. Each subscription has its unique ID and is tied to a specific billing account.
Chassis Type	The physical enclosure or framework of a server, network switch, or computing device. Examples: Rack-Mount: Designed to fit into standard racks for data centers. Blade Chassis: Houses multiple blade servers in a compact design. Tower: Resembles a standard PC case, often used for standalone servers. This is provided by the Operating System.
CPU Cores	The individual processing units within a CPU (Central Processing Unit). Each core can handle one task at a time, so more cores mean better multitasking. For example, a quad-core CPU can handle four tasks at once.
CPU Count	The number of physical processors in a computer. For example, A server might have two CPUs, each with multiple cores.
CPU Name	The brand and model of the processor. For example, Intel Core i7-12700K or AMD Ryzen 9 7950X
CPU Speed	How many cycles a CPU can perform per second, expressed in GHz (Gigahertz). For example, a 3.5 GHz processor can perform 3.5 billion cycles per second.
CPU Type	The processor's architecture, category, or intended use. For example, x86 (32-bit) or x86-64 (64-bit).
Customer Name	Name of the client the asset belongs to.
Description	The description/notes listed on the device in the classic platform (N-central/N-sight).
Device Status	Shows whether the agent is currently connected to the cloud servers or not.
External IP .	The external IP address the device is using.
Host Name	Name that uniquely identifies a device on a network. It provides a human-readable way to reference devices and can be mapped to IP addresses for easier communication and management.
IP Address	A comma-separate list of IP addresses assigned to the device.
Last Boot Time	The last boot time of the device.
Logged in Users	The accounts with active, authenticated sessions on a system or application. Tracking them is crucial for system monitoring, security, troubleshooting, and compliance.
MAC Address	A comma separated list of MAC address on the device. MAC addresses are essential for technicians to identify devices with accuracy and precision on a network. They play a crucial role in tracking and managing individual devices.
Manufacturer	The manufacturer of the asset.
Memory Total Size (GB)	The total installed RAM on a device measured in gigabytes (GB).
Model	The model of the device.
NetBIOS Name	A short name (up to 15 characters) that identifies a computer or device on a local network. It’s like a nickname for the device, making it easier for other computers to find and connect to it. For example: A computer might have a NetBIOS name like OFFICE-PC. A printer might have a name like MAIN-PRINTER.
OS	Icon denotes operating system type of the device; Windows macOS Linux
OS Name	The name of the Operating System.
OS Version	OS version details of the device, including bit version and build number.
OS Install Date	The date and time the operating system was installed on the device.
Serial Number	The serial number of the device.
Service Organization Name	The name of the MSP or service organization that the asset resides in.
Site Name	The name of the client site where the device resides.
Status Change Time	A timestamp of when an asset's status last changed. Occurs when the state of an asset is modified, for example, from Active to Inactive
Timezone	Timezone refers to the time zone settings or related considerations can impact the tracking, management, and optimization of physical or digital assets across different geographic regions.
TPM Activation	TPM Activation is when a Trusted Platform Module (TPM) is enabled or set up on device. TPM is a small chip built into a device that adds extra security by storing sensitive data like encryption keys, passwords, and protecting the device against unauthorized access.
TPM Version	The specification versions supported by the Trusted Platform Module (TPM).

Visualize data

The Assets view includes visual representations of your monitored devices status data in charts at the top of the view. The charts help you view multiple metrics at one time helping you spot patterns and trends. . You can also select one or more chart elements to quickly filter the data table below.

For instructions, see Filter using the charts.

Filter or sort data

In addition to filtering by chart elements, the Assets view enables you to filter the table by columns, and by date and time, or a combination of both. Or you can sort the columns in ascending or descending order. For example, you could filter the table to show all devices at a specific Customer, that have an OS of Windows.

For instructions, see Filter and sort Ecoverse views.

You can also build more advanced filters to drill down into the data, making it easier to focus on specific information. When you select the Create filter option, you set conditions or rules using groups of conditions to pinpoint specific data.

For instructions, see Custom filters in Ecoverse views.

Search data

You can search the Assets view table with a general search of all columns or using a column search. The general search using the search box at the top of the table is helpful when you're not sure where the data is in the table. A column search lets you focus on one ore more columns when you already know where to look.

You can make your column searches even more powerful by using operators to refine your search results. Operators such as Contains, Starts with, and Ends with let you fine-tune your searches within a column, helping you find exactly what you need.

For search instructions, see Search Ecoverse views.

Customize your Assets view

Customizing your Assets view can help you organize your work and focus on items that need your attention, making your daily work more efficient. In addition to filtering and searching to narrow down table data, you can also customize the view for your preferences. You can hide or show the charts, choose the columns you want displayed, re-size the columns and set the order they show in the table. You can even customize the size and look of the table rows.

The last settings and customizations you use in the Active Issues view are present the next time you open the view, but you can clear and reset those preferences as well.

For instructions, see Customize your Ecoverse views.

Actions available from the Assets view

After you identify an issue, you can take action directly from the Assets view with the following tasks:

All actions initiated from the Assets view are recorded in the User Audit Report, available from Reports > User Audit Report.