Windows Agent Installation
Before you install the Agent, ensure you have allowed access to the required URLs. For more information, see Network Connectivity Requirements.
Installation Options
You can install the Agent three ways:
To optimize installation time and ensure Check and Automated Task consistency across devices, you can Configure default Monitoring Templates for installation.
- Site Installation Package: Deploy the Agent via Group Policy, or create a one-click Remote Worker installer and send the package to the user to self-deploy. A Remote Worker download is also available through the Add Device option of the Graphical Dashboard.
- Manual Installation: Download the Agent from the Dashboard and run the installation wizard on each device
- Monitoring Agent Push: Push a Monitoring Agent to an unmonitored device when it is discovered as part of an Network Discovery scan
You configure the Agent Settings using the RMM Dashboard or the Agent console after installation.
Available Checks
The Windows Monitoring Agents runs Checks based on two frequencies. Constantly running 24x7 Checks and once-per-day Daily Safety Checks.
- 24x7 Checks can be set to run every 5, 15, 30, 60 and 120 minutes.
- Daily Safety Checks run on the configured hour. Prior to the release of Windows Agent 10.9.8 both servers and workstations used the same default setting, 06:00. From Windows Agent 10.9.8 the defaults were changed to 06:00 for servers and 10:00 for workstations. This change allows workstations to update their antivirus definition files and perform other tasks before running the Checks.
24x7 Checks |
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Daily Safety Checks (DSC) |
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Checks marked with a plus (+) are automatically added where supported (and the monitored product is installed) and a Monitoring Template is not selected. During a manual installation these Checks may be applied by choosing Standard Checks from the Agent's Installation Template option. |