Remote Access and Support features

Dashboard user access to, and usage of, these features is dependent upon the permissions associated with their role.
You can remotely access your N-sight RMM monitored devices to provide support and maintenance, and you can provide the Windows System Tray Application as a self-service tool to your end users.
You have the following options for remote access:
Remote access tool | Supported OS | Details |
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You can use Take Control (N-able) or Take Control (TeamViewer). For more information, see Take Control Engines. |
Windows and macOS |
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Windows |
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Integrate With Existing TeamViewer Installations - Windows Only |
Windows |
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Windows |
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Alternative Remote Access Configuration - Remote Desktop - Windows Only |
Windows |
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We no longer test or develop for the Remote Support Viewer and Agent. It is provided as is and is excluded from new N-sight RMM accounts. Over the coming weeks, it will be removed for all existing N-sight RMM accounts. |
Windows |
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