Integrate existing standalone TeamViewer installations

TeamViewer standalone installations cannot be integrated with N-sight RMM accounts created after N-sight RMM console version 2021.01.05.

For N-sight RMM accounts created before version 2021.01.05, TeamViewer standalone integration requires that all devices using TeamViewer have Windows Agent version 10.11.1 or later.

You can integrate existing standalone TeamViewer installations to securely connect to Windows devices from N-sight RMM without using VPNs or changing to the firewall settings.

Integrate standalone TeamViewer with N-sight RMM

1. Configure TeamViewer to run as a Service
2. Enable the TeamViewer integration

For more information, see Display devices running TeamViewer in N-sight RMM and Initiate a TeamViewer connection.

When the integration is enabled, the Agent checks if a commercial copy of TeamViewer is installed on the Windows device. If found, it associates the TeamViewer installation with the device in N-sight RMM.

The detection process runs after each Agent 24x7 cycle to check for new TeamViewer installations. An association is created when a new installation is discovered.

Take Control (TeamViewer) and standalone TeamViewer use similar technology and cannot run on the same device. For more information, see Replace existing TeamViewer installation with Take Control (TeamViewer).