Site Install Package for the Linux Agent (Legacy)

Recommendation: Use the newer Add devices task to create a Site Install Package and install the Agent.

You can use the Remote Worker Site Install Package to install the Linux Agent on a device without interacting with the Agent itself. The Remote Worker Site Install Package includes the installation credentials along with the Client and Site to register it against.

The Site Installation Package checks the server during deployment and installs any missing Agent dependencies: unzip, ethtool, smartmontools, dmidecode and glibc (2.12 or later).

1. Create and download the installer package

Your user role must include the Site Installation Package permission.

  1. In the All Devices view, go to Agent > Download Agent > Download Site Installation Package.
  2. Review the package types, then select Next.
  3. Select a Client and Site.

    This dialog is Client Group aware and only lists clients assigned to the user.

  4. Select the Agent version you want to install.
  5. (Optional) Select Network uses Proxy Server and enter the Address, Port, Username, and Password.
  6. Select Next.The available installers for the Agent version display. Remote Worker installer is only available for Mac and Linux Agents.
  7. Select Download for the Remote Worker installer.
    Each package filename includes the client, site and RW for the Remote Background installer type. For example: 
    AGENT_CLIENT_SITE_V8_0_0_RW.ZIP
  8. Select Close to exit the dialog.

    If the username or password used to create the Site Installation Package changes, generate a new package using the updated credentials to avoid authentication issues.

2. Deploy the Agent

  1. Distribute the Remote Worker Site Install Package to users to install on their devices.
  2. Once received, the user unpacks the compressed file.
  3. They then execute the install_agent.sh script file as root to begin the installation process.

    4. In the below example we navigate to the Download folder, unpack the zip file then run the installation script.

    When in the root shell

    # cd Download/
    # unzip LINUX_AGENT_CLIENT_SITE_V8_0_0_RW.ZIP
    # ./install_agent.sh

    Using sudo

    $ cd Download/
    $ unzip LINUX_AGENT_CLIENT_SITE_V8_0_0_RW.ZIP
    $ sudo ./install_agent.sh

    If the user experiences problems executing the script they should run the following command.

    When in the root shell

    # /bin/bash ./install_agent.sh

    Using sudo

    $ sudo /bin/bash ./install_agent.sh

After the Agent installs, it displays under the Client and Site the Site Install Package was generated for.

What do you want to do?