Site Install Package — Linux Agent (Legacy)

We recommend you use Add a device to create a Remote Worker Site Install Package.

You can use the Remote Worker Site Install Package to install the Linux Agent on a device without interacting with the Agent itself. The Remote Worker Site Install Package includes the installation credentials along with the Client and Site to register it against.

The Site Installation Package checks the server during deployment and installs any missing Agent dependencies: unzip, ethtool, smartmontools, dmidecode and glibc (2.12 or later).

1. Create and download a Remote Worker installer package

You must have a user role with Site Installation Package permission.

  1. On the All Devices view, go to Agent > Download Agent > Download Site Installation Package.

    The Download Site Installation Package dialog opens with information about the types of packages.

  2. Click Next.
  3. Select the target Client and Site.

    This dialog is Client Group aware and only lists Clients assigned to the logged in user.

  4. Select the Agent version you want to install.
  5. Select Network uses Proxy Server and enter the Address, Port, Username, and Password (optional).
  6. Click Next.

    The available installers for the Agent version display. Only the Remote Worker installer is available for Mac and Linux Agents.

  7. Click Download for the Remote Worker installer.

    Each package filename includes the Client, Site and RW for the Remote Background installer type. For example: AGENT_CLIENT_SITE_V8_0_0_RW.ZIP

  8. Select Close to exit the dialog.

    To avoid authentication issues, if the username or password used to create the Site Installation Package changes, we recommend you generate and use a new package based on the updated credentials.

2. Deploy the Agent

  1. Distribute the Remote Worker Site Install Package to users to install on their devices.
  2. Once received, the user unpacks the compressed file.
  3. They then execute the install_agent.sh script file as root to begin the installation process.

    4. In the below example we navigate to the Download folder, unpack the zip file then run the installation script.

    When in the root shell

    # cd Download/
    # unzip LINUX_AGENT_CLIENT_SITE_V8_0_0_RW.ZIP
    # ./install_agent.sh

    Using sudo

    $ cd Download/
    $ unzip LINUX_AGENT_CLIENT_SITE_V8_0_0_RW.ZIP
    $ sudo ./install_agent.sh

    If the user experiences problems executing the script they should run the following command.

    When in the root shell

    # /bin/bash ./install_agent.sh

    Using sudo

    $ sudo /bin/bash ./install_agent.sh

After the Agent installs, it displays under the Client and Site the Site Install Package was generated for.

What do you want to do?