Client groups

New clients are automatically added to the All Clients Group.

Use client groups to limit how much N-sight RMM information is displayed to certain users. When you create a client group, you add one or more clients to the group and then assign the client group to users who require access and visibility of those clients in N-sight RMM.

For example, if you want a staff member in your business to have access to only their assigned clients, you create a client group with their clients and then assign that client group to the staff member user account. Using a client group in this situation provides a more focused All Devices view for the user, and secures confidentially for your other clients because only staff members who need to see an account have access to it through their assigned client group.

Multi-device changes made by a user, such as enabling a feature, only affect the clients who are in their client group, rather than all clients.

Client groups also enable you to grant limited N-sight RMM access to an individual client. When you create a client group with only that one client added to it and assign it to the client user, the client can sign in to N-sight RMM and only see their information.

There is no limit on the number of clients you can add to a group, and you can add one client to many client groups.

  • The API Key is linked to the Agent Key user, including their permissions and assigned client groups.
  • If the Agent Key user belongs to a client group with no clients or only a subset of clients, API calls using that key return data only for clients in that group.
  • If you need to restrict the Agent Key user’s access to client information in revoke the Agent Key.

Asset Tracking and most reports are client group aware. Users only see data for their own assigned Clients. When users select All Clients in reports, only reports for their client group is returned.

Superusers, Agent Key users (with dashboard access), and users with appropriate permissions can change their own client group.

What do you want to do?