Exchange Online: Manage mailboxes
Cloud Commander will be decommissioned and stop functioning on May 13, 2026. You can use the product until that date.
Review and update workflows to remove any dependencies before the product is decommissioned.
Support, bug fixes, and security patches will be available until April 13, 2026.
Microsoft Exchange Online is a cloud-based messaging platform for email, calendar, contacts, and tasks. Users connect to Exchange Online to access email and collaboration functionality, including shared mailboxes, shared calendars, and global address lists.
Exchange Online in Cloud Commander is not supported for your MSP tenant or for N-able Login users.
Cloud Commander enables you to manage user and shared Exchange Online mailboxes for all your managed tenants using the following tasks.
- View mailboxes and details
- Create a shared mailbox
- Delete a shared mailbox
- Edit mailbox details
- Convert a mailbox
- Hide or show a mailbox
- Manage mailbox delegation
- Configure email forwarding for a mailbox
- Configure Out of Office automatic replies
Exchange Online in Cloud Commander is not supported for your MSP tenant.
Prerequisites for Exchange Online in Cloud Commander
- You must be assigned the Microsoft Exchange Online Reader/Writer role scoped to the tenants you want to view/manage.
For more information about managing Exchange Online mailboxes, see the Microsoft Exchange Online documentation.
Updated: Jan 09, 2026