Hide or show a mailbox

Hide or show a mailbox in the global address list. If you hide the mailbox, it doesn't display in the address book or other address lists, such as Microsoft Teams, in the organization.

Requirements

  • You must have Microsoft Exchange Online PowerShell access for the customer tenant. See Exchange Online: Manage mailboxes.
  • You must be assigned the Microsoft Exchange Online Writer role scoped to the customers you want to manage.

Show or hide a mailbox

  1. On the left navigation, select Solutions > Exchange Online.
  2. If not already selected, use the global customer selector - Customers drop-down menu to select the customers you want to view data for.
  3. Select the checkbox for a mailbox and select Show/Hide mailbox.

  4. Review the capability summary to see if you can perform the action on the selected mailbox and select Next.
  5. Use the drop-down menu to select Hide or Show.

  6. Confirm that Mailbox identity is pre-populated.
  7. Select Next.
  8. Review your selections. If you need to make changes, select Back. Otherwise, select Confirm

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Updated: Jul 31, 2024