Helpdesk, Service Desk and PSA Integrations
Integrations are available for the following Helpdesk, Service Desk and PSA (Professional Services Automation) following products:
- Autotask (legacy - email based)
- ConnectWise Manage
- HaloPSA (formerly NetHelpDesk)
- RangerMSP (CommitCRM)
- Shockey Monkey
- Service Desk
- Helpdesk: Email Integration
Our MSP Manager is a fully hosted helpdesk tool designed to support your Clients by centralizing your customer service and providing a 360-view on managing, responding and resolving customer issues seamlessly.
If your Helpdesk, Service Desk or PSA system is not listed above and it supports ticket generation from emails, you may be able to utilize Dashboard Alert and Recovery notifications to open and close cases in your PSA. Configuration information is available in the Helpdesk Email Integration section.