Helpdesk, Service Desk, and PSA Integrations

You can integrate with the following Helpdesk, Service Desk and PSA (Professional Services Automation) products:

• Accelo
• Autotask
• Computicate PSA
• ConnectWise Manage
• HaloPSA (formerly NetHelpDesk)
• RangerMSP (CommitCRM)
• RepairShopr
• Shockey Monkey
• Helpdesk: Email Integration

MSP Manager is a fully hosted helpdesk tool that centralizing customer service and helps you manage, respond to, and resolve issues efficiently.

If your Helpdesk, Service Desk or PSA system is not listed and supports ticket generation from email, you may be able to use Dashboard Alert and Recovery notifications to open and close cases in your PSA. For configuration details, see the Helpdesk Email Integration section.