Mail template substitution strings

Substitution strings (Wildcards)

Substitution strings replace placeholders (wildcards) in a template with values from the database. This lets you personalized message with client details and other information.

Templates support substitution strings in their From address, Subject line and Body (both text and HTML).

Add substitutions strings to a template

  1. In the template, select where to add the string: From address, Subject line, or Body.
  2. Choose a substitution string from the dropdown list. Only supported string for that field are shown.
  3. Select Insert Code to add the string.
  4. Select OK to save the template.

If you add substitution strings in the template body, insert the string in the plain text and the HTML versions of the message.

For available substitution strings, see:

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