Mail Template Substitution Strings - Mobile Device Provisioning and Remote Support (Legacy)

Mobile Device Provisioning

The following substitution strings are available for the Mobile Device Provisioning email:

Variable Substitution String Supported in From address? Supported in Subject line? Supported in Body? Note Example
Account Name #ACCOUNT# Yes Yes Yes Dashboard Name My MSP Dashboard
Client Name #CLIENT# Yes Yes Yes Dashboard Client Name Abertay Pharmaceuticals
Site Name #SITE# Yes Yes Yes Dashboard Site Name Head Office
Device Name #DEVICE# Yes Yes Yes Dashboard Device Name SERVER101
Device Owner #OWNER# No No Yes Device holder's name John Doe
Mobile Registration Webpage #MOBILE_REGISTRATION_WEBPAGE# No No Yes Link to registration page click here (HTML) URL (text)
Activation Code #ACTIVATION_CODE# No No Yes Device activation code 1234

Remote Support (Legacy)

The following substitution strings are available for the Remote Support email:

Variable Substitution String Supported in From address? Supported in Subject line? Supported in Body? Note Example
Account Name #ACCOUNT# Yes Yes Yes Dashboard Name My MSP Dashboard
Download Link #LINK# No No Yes Link to download tool click here (HTML) URL (text)

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