Mail Template Substitution Strings - Reports
The following tables list the Mail Template substitution strings available for:
- Critical Event Report Mail
- Notes Report
- Server Client Daily/Weekly Reports
- Client Monthly Report Mail - Problems Found
- Workstation Client Daily/Weekly Reports
- Executive Summary Report
Critical Event Report Mail
| Variable | Substitution String | Supported in From address? | Supported in Subject line? | Supported in Body? | Note | Example |
|---|---|---|---|---|---|---|
| Account Name | #ACCOUNT# | Yes | Yes | Yes | Dashboard Name | My MSP Dashboard
|
| Client Name | #CLIENT# | Yes | Yes | Yes | Dashboard Client Name | Abertay Pharmaceuticals
|
| Report Content | #CONTENT# | No | No | Yes | Lists the Critical Events discovered on |
|
| Report Attachment | #ATTACHMENT# | No | No | Yes | Includes the report as an attachment to the email | |
| Date Generated | #DATE# | No | No | Yes | Date and time of Report | 10 Sep 2019 at 13:57:56PM
|
| Logo Image | #LOGO_IMG# | No | No | Yes | Dashboard and Dashboard Report logo image |
|
| Tagline Image | #TAG_IMG# | No | No | Yes | Dashboard and Dashboard Report footer image |
|
Notes Report
| Variable | Substitution String | Supported in From address? | Supported in Subject line? | Supported in Body? | Note | Example |
|---|---|---|---|---|---|---|
| Account Name | #ACCOUNT# | Yes | Yes | Yes | Dashboard Name | My MSP Dashboard
|
| Client Name | #CLIENT# | Yes | Yes | Yes | Dashboard Client Name | Abertay Pharmaceuticals
|
| Report Content | #CONTENT# | No | No | Yes | Client-facing Dashboard Notes for that Client |
|
| Date Generated | #DATE# | No | No | Yes | Date and time of Report | 10 Sep 2019 at 13:57:56PM
|
| Logo Image | #LOGO_IMG# | No | No | Yes | Dashboard and Dashboard Report logo image |
|
| Tagline Image | #TAG_IMG# | No | No | Yes | Dashboard and Dashboard Report footer image |
|
Server Client Daily/Weekly Reports
| Variable | Substitution String | Supported in From address? | Supported in Subject line? | Supported in Body? | Note | Example |
|---|---|---|---|---|---|---|
| Account Name | #ACCOUNT# | Yes | Yes | Yes | Dashboard Name | My MSP Dashboard
|
| Client Name | #CLIENT# | Yes | Yes | Yes | Dashboard Client Name | Abertay Pharmaceuticals
|
| Report Content | #CONTENT# | No | No | Yes | List of all the Client's Sites and their Device status |
|
| Report Content (Without Last Output) — Weekly report only | #CONTENTBASIC# | No | No | Yes | Same output to Report Content (#CONTENT#), but suppresses the results from when the Backup Check last ran | |
| Date Generated | #DATE# | No | No | Yes | Date and time of Report | 10 Sep 2019 at 13:57:56PM
|
| Logo Image | #LOGO_IMG# | No | No | Yes | Dashboard and Dashboard Report logo image |
|
| Tagline Image | #TAG_IMG# | No | No | Yes | Dashboard and Dashboard Report footer image |
|
Client Monthly Report Mail - Problems Found
| Variable | Substitution String | Supported in From address? | Supported in Subject line? | Supported in Body? | Note | Example |
|---|---|---|---|---|---|---|
| Account Name | #ACCOUNT# | Yes | Yes | Yes | Dashboard Name | My MSP Dashboard
|
| Client Name | #CLIENT# | Yes | Yes | Yes | Dashboard Client Name | Abertay Pharmaceuticals
|
| Month (Text) | #MONTH# | Yes | Yes | Yes | Report's Month | March
|
| Year (YYYY) | #YEAR# | Yes | Yes | Yes | Report's Year | 2019
|
Workstation Client Daily/Weekly Reports
| Variable | Substitution String | Supported in From address? | Supported in Subject line? | Supported in Body? | Note | Example |
|---|---|---|---|---|---|---|
| Account Name | #ACCOUNT# | Yes | Yes | Yes | Dashboard Name | My MSP Dashboard
|
| Client Name | #CLIENT# | Yes | Yes | Yes | Dashboard Client Name | Abertay Pharmaceuticals
|
| Report Summary | #SUMMARY# | No | No | Yes | Overall Client Device status over the report period, including Device uptime information |
|
| Report Content | #CONTENT# | No | No | Yes | Detailed Client Device status over the report period, including Checks results |
|
| Report Attachment | #ATTACHMENT# | No | No | Yes | Includes the report as an attachment to the email | |
| Date Generated | #DATE# | No | No | Yes | Date and time of Report | 10 Sep 2019 at 13:57:56PM
|
| Logo Image | #LOGO_IMG# | No | No | Yes | Dashboard and Dashboard Report logo image |
|
| Tagline Image | #TAG_IMG# | No | No | Yes | Dashboard and Dashboard Report footer image |
|
| Report Content (Without Last Output) — Weekly report only | #CONTENTBASIC# | No | No | Yes | Same output to Report Content (#CONTENT#), but suppresses the results from when the Backup Check last ran |
Executive Summary Report
| Variable | Substitution String | Supported in From Address? | Supported in Subject Line? | Supported in Body? | Note | Example |
|---|---|---|---|---|---|---|
| Account Name | #ACCOUNT# | Yes | Yes | Yes | Dashboard Name | My MSP Dashboard
|
| Client Name | #CLIENT# | Yes | Yes | Yes | Dashboard Client Name | Abertay Pharmaceuticals
|
| Month (Text) | #MONTH# | Yes | Yes | Yes | Report Month | March
|
| Year (YYYY) | #YEAR# | Yes | Yes | Yes | Report Year | 2019
|
Weekly Report Backup Check Substitution String
Although not included in the Insert Code drop-downs, the Server and Workstation Weekly Reports include the option to suppress the results from when the Backup Check last ran.
Replace with #CONTENT_BACKUP_CHECK_BASIC#
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