Mail Template Substitution Strings - Reports

The following tables list the Mail Template substitution strings available for:

Critical Event Report Mail

Variable Substitution String Supported in From address? Supported in Subject line? Supported in Body? Note Example
Account Name #ACCOUNT# Yes Yes Yes Dashboard Name My MSP Dashboard
Client Name #CLIENT# Yes Yes Yes Dashboard Client Name Abertay Pharmaceuticals
Report Content #CONTENT# No No Yes Lists the Critical Events discovered on
Report Attachment #ATTACHMENT# No No Yes Includes the report as an attachment to the email  
Date Generated #DATE# No No Yes Date and time of Report 10 Sep 2019 at 13:57:56PM
Logo Image #LOGO_IMG# No No Yes Dashboard and Dashboard Report logo image
Tagline Image #TAG_IMG# No No Yes Dashboard and Dashboard Report footer image

Notes Report

Variable Substitution String Supported in From address? Supported in Subject line? Supported in Body? Note Example
Account Name #ACCOUNT# Yes Yes Yes Dashboard Name My MSP Dashboard
Client Name #CLIENT# Yes Yes Yes Dashboard Client Name Abertay Pharmaceuticals
Report Content #CONTENT# No No Yes Client-facing Dashboard Notes for that Client
Date Generated #DATE# No No Yes Date and time of Report 10 Sep 2019 at 13:57:56PM
Logo Image #LOGO_IMG# No No Yes Dashboard and Dashboard Report logo image
Tagline Image #TAG_IMG# No No Yes Dashboard and Dashboard Report footer image

Server Client Daily/Weekly Reports

Variable Substitution String Supported in From address? Supported in Subject line? Supported in Body? Note Example
Account Name #ACCOUNT# Yes Yes Yes Dashboard Name My MSP Dashboard
Client Name #CLIENT# Yes Yes Yes Dashboard Client Name Abertay Pharmaceuticals
Report Content #CONTENT# No No Yes List of all the Client's Sites and their Device status
Report Content (Without Last Output) — Weekly report only #CONTENTBASIC# No No Yes Same output to Report Content (#CONTENT#), but suppresses the results from when the Backup Check last ran  
Date Generated #DATE# No No Yes Date and time of Report 10 Sep 2019 at 13:57:56PM
Logo Image #LOGO_IMG# No No Yes Dashboard and Dashboard Report logo image
Tagline Image #TAG_IMG# No No Yes Dashboard and Dashboard Report footer image

Client Monthly Report Mail - Problems Found

Variable Substitution String Supported in From address? Supported in Subject line? Supported in Body? Note Example
Account Name #ACCOUNT# Yes Yes Yes Dashboard Name My MSP Dashboard
Client Name #CLIENT# Yes Yes Yes Dashboard Client Name Abertay Pharmaceuticals
Month (Text) #MONTH# Yes Yes Yes Report's Month March
Year (YYYY) #YEAR# Yes Yes Yes Report's Year 2019

Workstation Client Daily/Weekly Reports

Variable Substitution String Supported in From address? Supported in Subject line? Supported in Body? Note Example
Account Name #ACCOUNT# Yes Yes Yes Dashboard Name My MSP Dashboard
Client Name #CLIENT# Yes Yes Yes Dashboard Client Name Abertay Pharmaceuticals
Report Summary #SUMMARY# No No Yes Overall Client Device status over the report period, including Device uptime information
Report Content #CONTENT# No No Yes Detailed Client Device status over the report period, including Checks results
Report Attachment #ATTACHMENT# No No Yes Includes the report as an attachment to the email  
Date Generated #DATE# No No Yes Date and time of Report 10 Sep 2019 at 13:57:56PM
Logo Image #LOGO_IMG# No No Yes Dashboard and Dashboard Report logo image
Tagline Image #TAG_IMG# No No Yes Dashboard and Dashboard Report footer image
Report Content (Without Last Output) — Weekly report only #CONTENTBASIC# No No Yes Same output to Report Content (#CONTENT#), but suppresses the results from when the Backup Check last ran  

Executive Summary Report

Variable Substitution String Supported in From Address? Supported in Subject Line? Supported in Body? Note Example
Account Name #ACCOUNT# Yes Yes Yes Dashboard Name My MSP Dashboard
Client Name #CLIENT# Yes Yes Yes Dashboard Client Name Abertay Pharmaceuticals
Month (Text) #MONTH# Yes Yes Yes Report Month March
Year (YYYY) #YEAR# Yes Yes Yes Report Year 2019

Weekly Report Backup Check Substitution String

Although not included in the Insert Code drop-downs, the Server and Workstation Weekly Reports include the option to suppress the results from when the Backup Check last ran.

Replace with #CONTENT_BACKUP_CHECK_BASIC#

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