System and user requirements for Assets view

Minimum requirements for Assets view operation.

• Hosted users
  • A hosted N-able Login or N-able Login with Entra ID.
• On-Premises Users
  • Opt into Analytics to enable Cloud Eventing, which also activates our Modern agent on devices.
  • N-central 2025.2.0.1 or later installed (see 2025.2 Release Notes).
  • A valid N-able Login or N-able Login with Entra ID.

Remote Access (Take Control) viewer requirement

In order to use the Remote Access feature available, the device the remote session is being launched from must have the Remote Access viewer installed. See Install the Take Control viewer for download and install instructions.

Exclusions

You may need to add exclusions to your security solutions (such as firewalls etc.) for the Modern Agent executable and its supporting files (for Ecoverse features) which are downloaded and installed to feature specific directories within the following locations:

Windows

• C:\Program Files (x86)\Msp Agent\

Linux

• /opt/msp-agent/

macOS

• /Library/MspAgent/

Related articles

• Discover Assets view (New)
• View the Asset details overlay
• Reboot an asset from Assets view
• Start a Remote access session from Assets view
• Open asset details in the Device Overview from Assets view
• Learn about Ecoverse views
• Discover Vulnerability Management (New)
• Read more about the Modern Agent.