Delete a Client, Site or Device from the Dashboard

When a Client, Site or Device appears on the Dashboard, but is no longer required, we recommend you remove it. When you delete a Client, all of its associated Sites and Devices are removed and when deleting a Site, all of its associated Devices are removed.

The deletion is recorded in the Dashboard User Audit Report available from the Reports menu and includes the Date/Time of removal, the Client, Site and Device Details in addition to the Username and action, for example: Agent Uninstalled Manually from Device

Dashboard deletion is a non-recoverable action. Once deletion is confirmed, any information stored in relation to the Client, Site or Device(s) is instantly removed from the database and the data is unretrievable. Ensure the correct item is selected for removal before entering the password and confirming deletion.

The Dashboard deletion options are available when logged in using an account with General Settings (Clients, Sites and Devices) permissions enabled.

Delete a Client

  1. On the N-sight RMM Dashboard Client list, right-click the target Client
  2. Select Delete Client
  3. Verify the number of sites and devices this applies to
  4. Enter the password of the account you have logged into the Dashboard under to confirm deletion
  5. Click OK to apply

Delete a Site

  1. On the N-sight RMM Dashboard Client list, right-click the target Client to expand its Sites
  2. Right-click the target Site
  3. Select Delete Client
  4. Verify the number of devices this applies to
  5. Enter the password of the account you have logged into the Dashboard under to confirm deletion
  6. Select Delete Client

Delete a Device from the Dashboard

When you delete a device from the N-sight RMM Dashboard, the Monitoring Agent is automatically deleted from the device.

  1. On the N-sight RMM Dashboard, go to the Servers, Workstations or Mixed pane
  2. Multi-select the devices for removal (Shift and left-click for a range, Control and left-click for specific devices)
  3. Right-click one of the selected devices
  4. Select Delete <device_type> > Delete from Dashboard
  5. Verify the number of devices you are deleting, and if you want to unenroll any of the devices that are enrolled in Device Management for Apple, select Unenroll all selected devices from DMA
  6. Enter the password of the account you have logged into the Dashboard under to confirm deletion
  7. OK to apply

Manual Agent Uninstall

Agent removal varies between Operating System and distributions, but the Dashboard Delete Device option applies to all device types. The following sections cover the manual uninstall process for the supported Operating Systems: