Admin Level Control Panel

The Admin Level Control Panel/Dashboard can be accessed by Admin and Sub-Admin users.

What do you want to do?

• General
  • Add and manage your domains, including Microsoft 365 sync. See Domain Management
  • Add and manage the mailboxes for the domains. See Mailboxes Overview/Configuration
  • Set up LDAP Mailbox sync. See LDAP Mailbox Sync
  • Add and manage alias domains. See Manage Domain Aliases
  • Configure general admin level settings. See Manage General Settings
  • Run the MX Verification tool. See MX Verification Tool
• Reporting
  • View and manage Incoming Email Scout Reports. See View and Edit Email Scout Reports
  • View and manage Outgoing Email Scout Reports. See View and Edit Email Scout Reports
  • Add and manage Email Scout Report templates. See ESR Templates
  • Enable and configure the remote syslog feed. See Custom Logging (Remote Syslog Feed)
  • Generate custom outgoing reports. See Generate Outgoing Report
  • View usage reports. See Usage Report
  • Add and manage dashboard report templates. See Dashboard Report Templates
• Incoming
  • View log search. See Incoming Log Search
  • View delivery failure information. See Delivery Failure Details/Delivery Issue Log
  • Check the spam quarantine. See Spam Quarantine
  • Add and manage incoming destinations. See Manage Destinations
• Incoming - Protection
  • Add and manage the recipient Allow list. See Manage Recipient Allow list
  • Add and manage the recipient Block list. See Manage Recipient Block list
  • Add and manage the sender Allow list. See Manage Incoming Sender Allow list
  • Add and manage the sender Block list. See Manage Incoming Sender Block list
  • Add and manage Allow list filtering rules. See Incoming Allow list Filtering Rules
  • Add and manage Block list filtering rules. See Incoming Block list Filtering Rules
  • Add and manage customised actions for mail. See Customise Actions
• Outgoing
  • View log search. See Outgoing Log Search
  • View the unrecognised domains log.
  • View delivery failure information. See Delivery Failure Details/Delivery Issue Log
  • Check the spam quarantine. See Spam Quarantine
  • View bandwidth overview. See View Outgoing Bandwidth Overview
  • Add and manage outgoing authentication. See Outgoing Users/Authentication Methods
  • Add and manage outgoing identities. See Manage Identities
  • Add and manage the lock notification templates. See Manage Outbound Lock Notification Templates
• Outgoing - Protection
  • Add and manage the outgoing sender Block list. See Manage Outgoing Sender Block list
  • Add and manage outgoing Block list filtering rules. See Outgoing Block list Filtering Rules
  • Add and manage customised actions for mail. See Customise Actions
• Archiving
  • View archive usage. See View Archive Usage per Domain
  • Search the incoming archive. See Search Incoming/Outgoing Archive
  • Search the outgoing archive. See Search Incoming/Outgoing Archive
• Continuity
  • View the incoming delivery queue. See View Incoming Delivery Queue
  • View the outgoing delivery queue. See View Outgoing Delivery Queue
  • Compose an email. See Compose Email
  • Use one of the Mail Assure network tools. See Network Tools
• Users & Permissions
  • Add and manage sub-admin users. See Manage Admin Users
  • Add and manage Technicians. See Manage Technicians
  • Add and manage domain users. See Manage Domain Users
  • Add and manage email users. See Manage Email Users
  • Maintain user permissions. See Manage Permissions
  • Manage user settings. See Manage User Settings
  • Add and configure OAuth / SSO login. See Configure OAuth/Single Sign-On (SSO)
• Branding
  • Edit email notification templates. See Manage Email Notifications Templates
  • Configure branding. See Branding Management
  • Add and manage protection report templates. See Manage Protection Report Templates
• Development
  • View the control panel API calls. See View Control Panel API Calls
  • View the API calls history. See View API Calls History

If you make changes when logged in to the Admin level, this will affect all your domains. To make domain or user-specific changes use the 'log-in as' feature to limit changes to the appropriate level. For example, if you make branding changes while logged in at the Admin Level, these changes will propagate to all your customer domains that do not have their own branding set up.