Manage Recipient Block list
Incoming mail sent to recipients in the Recipient Block list will always be blocked, regardless of the message classification.
There are up to three tabs displayed:
- Blocked Recipients - Domain - This tab allows you to manage the recipients blocked for your domain. On this tab you can:
- Block recipient - Add a recipient to the Block list for the specific domain. See Blocked recipients - Domain tab
- Import recipients from CSV - Import a list of recipients to add to the Block list for the specific domain via CSV file
- Export recipients as CSV - Export the list of recipients to a CSV file
- Blocked Recipients - Admin (only available at the Admin Level) - Anything applied on this tab applies to all domains for the selected Admin User. On this tab, you can:
- Block recipients - Add a recipient to the Block list for an Admin and subsequently all domains assigned to this Admin. See Blocked recipients - Admin tab
- Import recipients from CSV - Import a list of recipients to add to the Block list via CSV file
- Export recipients as CSV - Export the list of recipients to a CSV file
- Blocked recipient - Recommended -This tab allows you to view any inherited blocked recipients that have been applied by a higher level admin
Add Recipient to the Block list
Blocked recipients - Domain tab
- Click on Block Recipient to open the dialog:
- If you are accessing this from the Admin Level, the Domain dropdown is displayed: select the relevant domain
- In the Local-part field, specify the local-part of the recipient address
To apply the entry to
user1@my-domain.invalid
, only enteruser1
in the local part. - Click on Save to add the recipient
Blocked recipients - Admin tab
- Click on Block sender to open the dialog:
- Select the Admin User, this means the blocked recipient will apply to all domains assigned to this Admin
- In the Local-part field, specify the local-part of the recipient address
To apply the entry to
user1@my-domain.invalid
, only enteruser1
in the local part. - Click on Save to add the recipient
Edit Blocked Recipient
- Click the arrow to the left of the domain to open the action menu for the blocked recipient
- Select the Edit to amend any of the fields configured during adding
- Click on Save to edit the recipient
If you Copy recipient, this will take you to add a new entry with the recipient address pre-filled from the existing entry.
Remove Blocked Recipient