Configure creating and delivering tickets by sending an email

Complete the following procedures to configure creating and delivering tickets by sending an email between N-able N-central and your PSA solution:

1. Review the custom PSA integration checklist.
2. Configure Custom PSA integration to connect with N-able N-central.
3. Choose Customers for the custom PSA integration.
4. Add custom PSA ticketing recipients.
5. Configure the PSA integration message template.
6. Parse Data from N-able N-central at the PSA.
7. Configure your PSA to communicate with N-able N-central.