2025.2 Release Notes

Build Number: 2025.2.0.13 Last updated: 25/04/2025

Important Notice for OnPrem partners upgrading to 2025.2 from a version that is not 2025.1.

N-central 2025.1 replaced the underlying operating system on N-central from CentOS to AlmaLinux.

If you are upgrading from a version of N-central that is not 2025.1 you will be doing a complete operating system migration. This is a significant upgrade to N-central with new system requirements and the upgrade will take longer than a normal upgrade.

We highly recommend reviewing the updated system requirements and release notes for essential details before proceeding with the upgrade.

We’re introducing exciting new features, enhancements, and critical fixes to improve usability, security, and performance. Here’s what’s in the 2025.2 release.

N-able SSO Login for Mobile App

We’ve enhanced N-central Mobile App login by introducing N-able Login (MSP SSO) support, including Multi-Factor Authentication (MFA) and N-able Login configured third-party Identity Providers (IDPs).

What’s New?

  • Support for N-able Login (SSO): Users can now authenticate using MSP SSO, including MFA and N-able Login configured third-party IDPs.

  • Seamless Authentication Experience: The app now differentiates between local login and SSO login for a streamlined login process.

How It Works

If Local Login:

  • The app prompts for a password and MFA, then grants access to the product.

If SSO Login:

  • Base N-able Login: The user is forwarded to the N-able Login flow, where they enter their username, password, and MFA (if applicable).

  • N-able Login with a Third-Party IDP: The user is redirected to the third-party provider, follows the external authentication process, and is granted access.

To take advantage of N-able SSO, users must update their installed version of the N-central Mobile App to the latest version that supports this functionality.

The Mobile App supports N-able Login with Entra ID.

See also

N-able Login (with or without Microsoft Entra ID)

User Audit Log Export-Additional Audit Events

In previous releases, we introduced the ability to export user audit records to a Syslog server capturing specific user-initiated auditing events. Building on this foundation, we are now broadening the scope of our auditing capabilities by adding more events to be recorded and exported to provide greater visibility into user actions and security-related events.

  • User Access Group: Creation, cloning, merging, modification, and deletion of groups by customers and devices.

  • Service Template: Creation, modification, and deletion of service templates.

  • Filter: Creation, cloning, importing, modification, and deletion of filters.

  • User Role: Assignment and unassignment of user roles.

To configure Syslog export and take full advantage of these features, see: Configure Syslog Export.

N-central Agent Expanded Linux OS Compatibility

  • The latest update of the N-Central Linux Agent now offers enhanced support for modern Linux environments, ensuring streamlined installation and robust performance across a broad range of distributions.

  • Added support for Linux distributions:

    • AlmaLinux 9

    • CentOS 9

    • RHEL 9

    • Debian 12

    • Ubuntu 24

CVSS Auto-Approval for Patches

  • The Approve Patch Rule screen now includes an option to define a CVSS (Common Vulnerability Scoring System) score range for automatic patch approvals.

  • Users can specify a threshold (e.g., 7.0 to 10.0) to ensure patches addressing high-severity vulnerabilities are approved without manual intervention. This enhancement helps streamline the patching process while allowing organizations to align approvals with their security policies and risk tolerance.

Asset Details View

  • Additional "Managed" Column in Asset Views to make it easier for users to track and manage active devices:

    • This column will indicate whether a device is Managed or Unmanaged within the Asset View.

    • When a device is deleted and marked as unmanaged in N-central, the Managed column in Asset View will update to "Unmanaged", and users can filter to hide or show unmanaged devices.

    • If a previously unmanaged device is re-added, its Managed status will change back to "Managed".

    • Users will have the ability to filter out or display "Unmanaged" devices.

See also

Assets View documentation Assets View - On-Premises

Getting Started Webinar-Recording

Analytics Data Veracity, Consistency & Performance Enhancements

  • This release introduces major improvements to data reconciliation, monitoring, and performance to ensure greater data accuracy between N-central and Analytics. Also, we have optimized event production processes for better system performance & real-time data accuracy.

Duplicate Device Names Filtering

This feature enhances device management in N-central by introducing a new filtering option for duplicate device names and improving visibility into suspected duplicates.

  • New "Duplicate Names" Filter: Users can now filter out devices with duplicate names for improved data accuracy and streamlined management.

  • Device Details View Update: Suspected duplicates are now clearly indicated when a device name matches another in the System Information widget of the Overview tab

Expanded Export PDF & CSV

  • You can now Export the Discovered device list in PDF & CSV formats from Import Discovered Assets view

  • Following columns are now added in PDF & CSV exports on All Devices view for detailed device information and improved reporting:

    • Device Serial Number

    • Make

    • Model

New “Modify” Capability for Patch Maintenance Windows REST API

In version 24.6, we introduced a REST API for Patch Maintenance Windows with Create, Delete, and Retrieve capabilities. With version 25.2, we are enhancing this API by adding the ability to Modify existing maintenance windows.

Removed BSA Most and Least Available Tabs from the Executive Summary Dashboard

We no longer offer the "BSA - Most Available Service" and "BSA - Least Available Service" tabs in the Executive Summary Dashboard.

Upgrade Paths and Notes

To upgrade to N-able N-central 2025.2, your N-able N-central server must be running one of the listed versions.

The following upgrades (non-migrations from Alma to Alma) are permitted:

  • 2025.1.0.0 (N-central 2025.1)

  • 2025.1.1.0 (N-central 2025.1 Hotfix 1)

  • 2025.2.0.0 (N-central 2025.2)

The following migrations (from CentOS to Alma) are permitted:

  • 2023.9.0.0 (N-central 2023.9)

  • 2023.9.1.0 (N-central 2023.9 Hotfix 1)

  • 2024.1.0.0 (N-central 2024.1)

  • 2024.2.0.0 (N-central 2024.2)

  • 2024.3.0.0 (N-central 2024.3)

  • 2024.4.0.0 (N-central 2024.4)

  • 2024.6.0.0 (N-central 2024.6)

  • 2024.6.1.0 (N-central 2024.6 Hotfix 1)

N-central 2025.1 replaced the underlying operating system on N-central from CentOS 7 with AlmaLinux 9.4.

CentOS to Alma is a complete operating system migration, including system setting changes. It is important to thoroughly review the release notes and follow the below recommendations:

Bug Fixes

N-central 2025.2 (Build: 2025.2.0.13)

Category Updated Summary Issue Key
Core Fixed an issue where invalid cloud-based requests could prevent DMS from initializing

 

Issue: DMS wouldn’t start because of incorrect cloud requests, especially when a partner’s ID changed.

Fix: Added checks to handle authorization errors properly and allow DMS to start.

 NCCF-508449
Core Improved device cache performance to resolve slowdown issues

 

Issue: System performance was slow because of too much load on device cache processing.

Fix: Optimized the way data is stored and accessed to improve speed.

 NCCF-487485
Core Fixed incorrect query behavior causing unnecessary database searches

 

Issue: Some database searches were returning too many results, slowing things down.

Fix: Adjusted query rules to return only relevant results

 NCCF-469705
Core Updated syslog settings to ensure correct log filtering

 

Issue: Some system logs weren’t being captured due to an incorrect configuration.

Fix: Changed the log filtering method to ensure all necessary logs are collected.

 NCCF-456137
Core

Fixed issue where device names were not reported when executing remote discovery scripts

 

Issue: Remote discovery scripts were executing but failing to report device names, leading to missing asset data.

Fix: Modified the discovery script to ensure device names are captured and reported correctly.

 NCCF-418476
Core Prevented duplicate device records in Enhanced EDR integration

 

Issue: Duplicate device records were appearing due to missing validation.

Fix: Added a rule to prevent the same device from being added twice.

 NCCF-418089
Core Stopped PSA export profiles from being accidentally deleted

 

Issue: Deleting a customer sometimes removed their PSA export profiles.

Fix: Adjusted the system to keep export profiles unless specifically removed.

 NCCF-416878
Core Fixed incorrect formatting in correlated notifications

 

Issue: Some notifications were incorrectly formatted, making them hard to read.

Fix: Ensured notifications are properly formatted for better readability.

 NCCF-347891
Core

Fixed intermittent errors in N-able Backup Product Status reporting

 

Issue: The backup product status sometimes showed as “Unknown,” even when working.

Fix: Improved how status updates are handled to ensure accuracy.

 NCCF-346473
Core Ensured notifications reach the right PSA ticket recipients

 

Issue: Some PSA notifications were not going to the correct recipient.

Fix: Fixed the way task IDs are mapped so notifications go to the right place.

 NCCF-340770
Core

Fixed issue where "Update Asset Info When Finished" wasn’t saved

 

Issue: The "Update Asset Info" setting wasn’t being stored properly, preventing updates.

Fix: Ensured this setting is correctly passed so assets update as expected.

 NCCF-339624
Core Optimized probe performance to prevent overload

 

Issue: Too many tasks were running at once, slowing down the system.

Fix: Adjusted task execution to balance workload and improve system stability.

 NCCF-320929
Core Resolved failures occurring during EDR upgrades after updating to N-central 2024.3

 

Issue: Some upgrades to EDR failed due to missing settings or dependencies.

Fix: Fixed the upgrade process to ensure smooth updates.

 NCCF-297292
Core Fixed missing PSA customer mapping records until refresh

 

Issue: Customer mapping records didn’t appear in PSA until manually refreshed.

Fix: Adjusted caching so records show up immediately.

 NCCF-215993
Core Stopped Enhanced EDR data from being accidentally deleted

 

Issue: If no updates were received, old LWT data was sometimes deleted incorrectly.

Fix: Ensured data is kept even when no new updates come in.

 NCCF-204222
Core

Fixed Unexpected EDR Redeployment Issue

 

Issue: EDR was redeploying unexpectedly by ensuring the LWT execution status updates correctly after uninstalling.

Fix: EDR-enabled devices followed the proper installation sequence, while disabled EDR devices correctly updated their status to "Not Installed" after uninstallation.

 NCCF-291534
Core Removed unnecessary pop-up for Analytics asset inheritance

 

Issue: Users were getting an unnecessary pop-up when deleting accounts, even when no analytics assets were tied to them.

Fix: Removed the pop-up to simplify user management.

 NCCF-175481
Core Fixed error when deleting modified AMP tasks

 

Issue: Some scheduled task deletions failed because directories weren’t empty.

Fix: Updated the cleanup process to handle non-empty directories correctly.

 NCCF-124635
Core Fixed device name displays issues due to hidden characters

 

Issue: Some Mac and Linux devices added hidden characters to names, breaking UI display.

Fix: Improved input processing to remove unwanted characters.

 NCCF-37336
Core Fixed agent installer crashes when checking for duplicate asset tags

 

Issue: The agent installer crashed if it tried to check for a duplicate asset tag after a failed registration.

Fix: Improved error handling to prevent crashes

 NCCF-13307
Core

Fixed Missing M365 Backup Devices in Integrated Cove Backup at SO Level

 

Issue: Integrated Cove Backup did not display all M365 backup devices at the SO level for end-customers/sites with only M365 devices.

Fix: Optimized how M365 devices are displayed, ensuring better coverage for partners with over 400 customers.

 NCCF-478741
Managed Services for Apple Devices Ensured failed agent install commands retry properly

 

Issue: If an agent install command failed once, it wouldn’t retry.

Fix: Set the system to keep retrying until the installation succeeds.

 MSAD-3254
Core Intermittent Login Errors in N-central via MSP SSO

 

Issue: Users occasionally experience login failures when accessing N-central through MSP SSO. The two commonly observed issues encountered were "Cannot Sign in MSP SSO User" errors or unexpected "Permission Requested" prompts due to session state handling

Fix: Improved token management by renewing it automatically and session persistence to prevent unintended session loss.

 NCCF-508372
Patch Management Fixed agent upgrade resetting Windows Update Registry Keys on devices without Patch Management

 

Issue: On some devices not using N-able Patch Management an agent upgrade would reset Windows Update Registry Keys

Fix: Ensured devices that do not have Patch Management enabled do not have their registry keys reset.

 PMCM-9658
Autotask PSA Fixed: Autotask PSA Integration – Ticket Association Issue in 2025.1.0.57

 

Issue: Partners using the Autotask PSA integration were previously advised not to upgrade to 2025.1.0.57 due to an issue that caused the removal of the ticket association between Autotask and N-central. This issue prevented tickets from automatically closing when issues were resolved or reopening from N-central.

Fix: Partners can safely proceed with the upgrade without affecting Autotask ticket associations. Automatic ticket closure and reopening functionality have been restored.

 NCCF-535280
Mobile Mobile App(iOS & Android) login Authentication Error

 

Issue: After upgrading N-Central server to 2025.2.0 users were not able to login to the N-Central Mobile App.

Fix: An MFA related Authentication Error has been fixed and users are able to successfully login

 MSPA-12678

Known Issues

Upgrading from 24.6 and below

When upgrading from a version below 2024.6.0.19 you will need to upload the NSP (N-able Software Platform) upgrade file through the NAC (Network Administration Console) web console, typically accessed at https://<server_address>/admin on port 10000.

Please note, the NAC web console does not support multi-factor authentication (2FA) or single sign-on (SSO) accounts. To access the NAC web console, use the Product Admin account, which has 2FA disabled by default.

 

The following items are for the current version of the N-able N-central software. They include material issues that significantly impact performance whose cause has been replicated by N-able and where a fix has not yet been released. The list is not exclusive and does not contain items that are under investigation. Any known limitations set forth herein may not impact every customer environment. The N-able N-central software is being provided as it operates today. Any potential modifications, including a specific bug fix or any potential delivery of the same, are not considered part of the current N-able N-central software and are not guaranteed.

Backups

Description Issue

Scheduled system backups may not run after fresh installations of N-central 2025.1 and N-central 2025.2. On demand backups continue to work as expected. Also if N-central was upgraded from a previous version it will continue to work as expected.

If you experience an issue with Scheduled system backups after a fresh installation of N-central 2025.1 or N-central 2025.2 please reach out to support for further assistance.

 NCCF-597226

Remote Control

Description Issue
Web SSH, SSH, Custom remote-control options for windows will not dynamically request an updated path when the saved path is not correct and instead provide a terminal error message requesting the user update the remote control settings path NCCF-506138
Web SSH, SSH, Custom remote-control options will not work when launched from a MAC or Linux client NCCF-414079
While calculating the size of the required disk space we look at the size of the last backup on the system, the last system backup on the system must have the "Include Historical Data" option selected in order for the upgrade calculation to be accurate when assessing enough disk space is available. Alternatively downloading then deleting all backups from the system to ensure the backup partition has enough space is an option. Review N-able N-central Backup for details. -
You may run into an error "Not enough space on the root (/) volume for the N- central OS upgrade. We need 'X' GB but there is only 'Y' GB free. Not enough space on the root (/) volume for the N-central OS upgrade. We need 'X' GB but there is only 'Y' GB free". See Not enough space in the root (/) volume for the N-central OS upgrade for details. -