Administrative Area

The Administrative Area allows users with admin level permissions to:

• Configure, brand, and customize Take Control to meet your business needs.
• Set up technicians, configure their associated access permissions, and add devices.
• Access dashboards and reports that offer visibility into session operations.
• Start attended and unattended remote support session.
• And much more!

You can keep the Admin Area open as a tab in your browser, or easily access it from the Admin Area link in the Technician Console.

What do you want to do?

• Access the Administrative area dashboard
• Manage your account
• Create End User accounts in Take Control
• Start and monitor support sessions
• Configure your profile
• Manage Devices
• Generate reports
• Enable Multifactor authentication