Administrative Area

You use the Administrative Area to configure, brand, and customize Take Control to suit your business needs. Admin-level users can:

• Configure, brand, and customize Take Control to meet your business needs.
• Set up technicians, configure their associated access permissions, and add devices.
• Access dashboards and reports that offer visibility into session operations.
• Start attended and unattended remote support sessions.

Keep the Admin Area open in a browser tab, or access it anytime from the Admin Area link in the Technician Console.

What do you want to do?

• Access the Administrative area dashboard
• Manage your account
• Create End User accounts in Take Control
• Start and monitor support sessions
• Configure your profile
• Manage Devices
• Generate reports
• Enable Multifactor authentication