Troubleshooting the Monitoring Agent

The following list is a collection of resources you can use while troubleshooting the Monitoring Agent:

• Agent Management
• Network Connectivity Requirements
• Agent Communication URLs
• Persistent Connection Requirements
• Enable Accessibility and Full Disk Access
• Resolve Faster Monitoring Plugin (fmplugin) file issues
• FMPlugin cannot start because another FMPlugin instance is running
• FMPlugin settings.ini file is blank and Checks are not reporting
• Checks are not running on a device where FMPlugin is running
• Advanced Monitoring Agent will not sync or run checks, and it goes Offline or Overdue
• All Checks on all devices report, Awaiting First Run, due to Communication issues