Site Installation Package—Mac Agent (Legacy)

Use the Site Installation Package to create an install package for a specific client and site. When you run the installer on a device, it adds the device to the select client and site on the N-sight RMM interface.

End users can run the installer on their devices, or you can use a script to deploy it to multiple devices.

1. Create and download a Remote Worker installer package

Your user role must include the Site Installation Package permission.

  1. In the All Devices view, go to Agent > Download Agent > Download Site Installation Package.
  2. Review the package types, then select Next.
  3. Select a Client and Site.

    This dialog is Client Group aware and only lists clients assigned to the user.

  4. Select the Agent version you want to install.
  5. (Optional) Select Network uses Proxy Server and enter the Address, Port, Username, and Password.
  6. Select Next.The available installers for the Agent version display. Remote Worker installer is only available for Mac and Linux Agents.
  7. Select Download for the Remote Worker installer.
    Each package filename includes the client, site and RW for the Remote Background installer type. For example: 
    AGENT_CLIENT_SITE_V8_0_0_RW.ZIP
  8. Select Close to exit the dialog.

    If the username or password used to create the Site Installation Package changes, generate a new package using the updated credentials to avoid authentication issues.

2. Deploy the Agent

  1. Distribute the Remote Worker Site Installation Package containing the install.pkg and settings.ini files to the target users
  2. The user double-clicks on the install.pkg file to begin the installation process
  3. The user then navigates through the following sections:
    1. Introduction
    2. Destination Selection: install the Agent for all or only the current. Installation disk selection (optional)
    3. Installation Type: review Destination Selection setting then Install or Change Install Location (goes back to Destination Selection to reconfigure)
    4. Installation: view progress. Note, the user is prompted to provide their device password to authorize the installation
    5. Summary: displays the Agent install state
  4. Select Close to exit the Agent dialog

If a device is not enrolled in Device Management for Apple , make sure to Enable Privacy & Security settings for rmmagent for that device.