Protection Effectiveness provides details on the performance of a number of indicators during the selected month.
|Antivirus||Devices with Antivirus||Total number of devices running an Antivirus Update Check (all products)|
|Frequency of up-to-date Devices||Total number of times the Antivirus Update Checks were reported as up-to-date across all Servers and Workstations where the Check was configured. (all products)|
|Threats Quarantined / Resolved||Total number of threats quarantined and resolved (Managed Antivirus only)|
|Web Protection||Device with Web Protection||Total number of devices running the Web Protection|
|Filtered Requests Blocked||Total number of web requests that were blocked based on the selected filtering categories|
|Malicious Requests Blocked||Total number of web requests that were blocked based as malicious|
|Patch Management||Devices with Patch Management||Total number of devices running Patch Management|
|Patches Detected||Total number of missing Patches detected, not including Patches set to Ignored|
|Patches Installed||Total number of Patches installed|
Totals may differ from the Dashboard and Patch Overview Reports because patch detection and installation may span multiple months, not only the month specified in an Executive Summary Report.
|Remote Access||Take Control Sessions||Total number of Take Control Session|
|Remote Background Sessions||Total number of Remote Background Sessions|
|Remote Desktop Protocol Sessions||Total number of Remote Desktop Protocol Sessions|
|Backup||Devices with Backup||Total number of devices with the Backup Check (all products)|
|Data Backed Up (GB)||Volume of data backed up. This information is only available for Backup & Recovery|
|Successful Backups||Total number of successful Backup Checks (all products)|
|Help Desk||Client-Raised Tickets Closed||Total number of tickets raised by the client and marked as closed. This information is only available for Service Desk|
|Monitoring Tickets Closed||Total number of monitoring tickets raised and closed. This information is only available for Service Desk|
|Hours Spent on Tickets||Total amount of time allocated against tickets. This information is only available for Service Desk|
|Risk Intelligence||Devices with Risk Intelligence||Total number of devices running Risk Intelligence Scans|
|Total Liability Amount||Total liability amount of all Risk Intelligence devices under management|
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