Protection Effectiveness
Protection Effectiveness provides details on the performance of a number of indicators during the selected month.
| Section | Data item | Description |
|---|---|---|
| Antivirus | Devices with Antivirus | Total number of devices running an Antivirus Update Check (all products) |
| Frequency of up-to-date Devices | Total number of times the Antivirus Update Checks were reported as up-to-date across all Servers and Workstations where the Check was configured. (all products) | |
| Threats Quarantined / Resolved | Total number of threats quarantined and resolved (Managed Antivirus only) | |
| Web Protection | Device with Web Protection | Total number of devices running the Web Protection |
| Filtered Requests Blocked | Total number of web requests that were blocked based on the selected filtering categories | |
| Malicious Requests Blocked | Total number of web requests that were blocked based as malicious | |
| Patch Management | Devices with Patch Management | Total number of devices running Patch Management |
| Patches Detected | Total number of missing Patches detected, not including Patches set to Ignored | |
| Patches Installed | Total number of Patches installed | |
|
Totals may differ from the All Devices view and Patch Overview Reports because patch detection and installation may span multiple months, not only the month specified in an Executive Summary Report. |
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| Remote Access | Take Control Sessions | Total number of Take Control Session |
| Remote Background Sessions | Total number of Remote Background Sessions | |
| Remote Desktop Protocol Sessions | Total number of Remote Desktop Protocol Sessions | |
| Backup | Devices with Backup | Total number of devices with the Backup Check (all products) |
| Data Backed Up (GB) | Volume of data backed up. This information is only available for Backup & Recovery | |
| Successful Backups | Total number of successful Backup Checks (all products) | |
| Help Desk | Client-Raised Tickets Closed | Total number of tickets raised by the client and marked as closed. This information is only available for Service Desk |
| Monitoring Tickets Closed | Total number of monitoring tickets raised and closed. This information is only available for Service Desk | |
| Hours Spent on Tickets | Total amount of time allocated against tickets. This information is only available for Service Desk | |
| Risk Intelligence | Devices with Risk Intelligence | Total number of devices running Risk Intelligence Scans |
| Total Liability Amount | Total liability amount of all Risk Intelligence devices under management | |
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