Protection Effectiveness
Protection Effectiveness provides details on the performance of a number of indicators during the selected month.
Section | Data item | Description |
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Antivirus | Devices with Antivirus | Total number of devices running an Antivirus Update Check (all products) |
Frequency of up-to-date Devices | Total number of times the Antivirus Update Checks were reported as up-to-date across all Servers and Workstations where the Check was configured. (all products) | |
Threats Quarantined / Resolved | Total number of threats quarantined and resolved (Managed Antivirus only) | |
Web Protection | Device with Web Protection | Total number of devices running the Web Protection |
Filtered Requests Blocked | Total number of web requests that were blocked based on the selected filtering categories | |
Malicious Requests Blocked | Total number of web requests that were blocked based as malicious | |
Patch Management | Devices with Patch Management | Total number of devices running Patch Management |
Patches Detected | Total number of missing Patches detected, not including Patches set to Ignored | |
Patches Installed | Total number of Patches installed | |
Totals may differ from the Dashboard and Patch Overview Reports because patch detection and installation may span multiple months, not only the month specified in an Executive Summary Report. |
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Remote Access | Take Control Sessions | Total number of Take Control Session |
Remote Background Sessions | Total number of Remote Background Sessions | |
Remote Desktop Protocol Sessions | Total number of Remote Desktop Protocol Sessions | |
Backup | Devices with Backup | Total number of devices with the Backup Check (all products) |
Data Backed Up (GB) | Volume of data backed up. This information is only available for Backup & Recovery | |
Successful Backups | Total number of successful Backup Checks (all products) | |
Help Desk | Client-Raised Tickets Closed | Total number of tickets raised by the client and marked as closed. This information is only available for Service Desk |
Monitoring Tickets Closed | Total number of monitoring tickets raised and closed. This information is only available for Service Desk | |
Hours Spent on Tickets | Total amount of time allocated against tickets. This information is only available for Service Desk | |
Risk Intelligence | Devices with Risk Intelligence | Total number of devices running Risk Intelligence Scans |
Total Liability Amount | Total liability amount of all Risk Intelligence devices under management |
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