Behavior of a Workstation moved between Sites

To offer an enhanced solution, standalone Cove Data Protection (Cove) replaced Backup and Recovery. Where Backup and Recovery has been enabled and continues to be so for devices, the options presented here are still available.

If Backup and Recovery options are not present in your N-sight RMM, you need to use Cove.

To start a 30-day free trial of Cove, click the app switcher in the Product Bar, and select Cove Data Protection (Cove).

The following information outlines the expected behavior when moving a workstation from Site 'A' to Site 'B' (regardless of whether the 2 sites are in the same Client or not).

For steps to move a device between Clients and Sites please see:  Reassign devices to a different Client and/or Site

Backup & Recovery enabled at the Device level

  • Workstation is independently managed (setting On not Use Parent)
  • Moving the workstation from Site 'A' to Site 'B' does not change the current Backup & Recovery settings regardless of the installed edition (Documents or Professional)

Backup & Recovery enabled at the Global Policy level

  • Workstation is policy managed (setting Use Parent not On)
  • When moving the workstation from Site 'A' to Site 'B', the workstation inherits the policy settings for Site 'B'
    • Workstation Policy Action

    Site A

    Site B

    		  

    Documents

    Professional

    Workstation goes from Documents to Professional (no uninstall)

    Professional

    Documents

    Workstations uninstalls Backup & Recovery Professional, installs Backup & Recovery Documents

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