Backup & Recovery - Self-Service Seed Loading

To offer an enhanced solution, standalone Cove Data Protection (Cove) replaced Backup and Recovery. Where Backup and Recovery has been enabled and continues to be so for devices, the options presented here are still available.

If Backup and Recovery options are not present in your N-sight RMM, you need to use Cove.

To start a 30-day free trial of Cove, click the app switcher in the Product Bar, and select Cove Data Protection (Cove).

This guide is based on the seeding process for Backup & Recovery 2014 released with Agent 9.8

Depending upon the volume of data, it can take days if not weeks to upload the initial backup over the internet, particularly where the network has a slow or unstable internet connection.

To simplify this process further we have now introduced Backup & Recovery Self-Service Seed Loading for those companies with access to a stable high speed internet connection, although not in the location of the computers. This is designed to make the whole seed loading process of your backups a lot easier and quicker to complete.

Self-Service Seed Loading involves the local end user performing a seed backup to their own USB drive and then uploading this using any internet connection.  For example visit the client with your own USB drive, create the seed backup then upload the files to the online data store once back in the office.

Please take into account any Internet Service Provider fair usage policies, including potential penalties (financial or otherwise), when deciding on whether to utilize the self-service seeding loading.

Along with a USB drive (with enough capacity to store the seed backups) and a high speed internet connection, self-service seed loading only requires one additional application: Server Upload Tool.

Backup Manager version Windows OS bit version
Pre-17 Server Upload Tool 32-bit Server Upload Tool 64-bit
From 17 Server Upload Tool 32-bit Server Upload Tool 64-bit

As most of the process is automated, the actual involvement by the user will only take a matter of minutes.

Although there are only a few steps to get up and running with Backup & Recovery Self-Service, please ensure you have read all of the instructions before starting the process:

  1. Backup & Recovery Self-Service Seed Loading Outline
  2. Enable Backup & Recovery
  3. Prepare the USB drive
  4. Create the seed backup from the target machine
  5. Upload the seed backup to the data center
  6. Network Share or NAS - Change the logon account for the Backup Service Controller service

We are not liable for any financial loss incurred through the use of this service