Autotask PSA integration checklist

Deploying an Autotask PSA integration with N-able N-central requires a number of configuration steps. By completing each step listed below, you can incorporate a successful Autotask ticketing integration to service your customers.

	Check each step as you work through the process
	Step 1 – Review the prerequisites.
	Step 2 – Required user defined fields in Autotask.
	Step 3 – Configure N-able N-central Integration with Autotask.
	Step 4 – Map a N-able N-central customer to an Autotask account.
	Step 5 – Map device classes to Autotask products.
	Step 6 – Set up export device profiles.
	Step 7 – Add Autotask Ticketing Recipients.
	Step 8 – Set up Autotask Billing Profiles.
	Step 9 – Set up N-able N-central Notifications to update ticket status.
	Step 10 – Set up LiveLinks in Autotask.