Autotask PSA integration steps<![CDATA[ ]]>
Deploying an Autotask PSA integration with N-able N-central requires a number of configuration steps. Complete each step below to incorporate a successful Autotask ticketing integration to service your customers.
|Check each step as you work through the process|
|Step 1 – Review the prerequisites.|
|Step 2 – Required user defined fields in Autotask.|
|Step 3 – Configure N-able N-central Integration with Autotask.|
Step 4 – Map a N-able N-central customer to an Autotask account.
|Step 5 – Map device classes to Autotask products.|
|Step 6 – Set up export device profiles.|
|Step 7 – Add Autotask Ticketing Recipients.|
|Step 8 – Set up Autotask Billing Profiles.|
|Step 9 – Set up N-able N-central Notifications to update ticket status.|
|Step 10 – Set up LiveLinks in Autotask.|