Map N-able N-central device classes to Autotask Products to automate ticketing.
Ensure you do this before exporting devices to Autotask.
- Click Administration > PSA Integration > Mapping - Device Classes.
- Click Add.
- Enter a Name and Description for the mapping.
- Select the Customer or Site to map from.
- Select the device classes and Autotask Product to correspond to.
- Click Save.