N-central Mobile Overview

N-central Mobile is a native iOS and Android application that brings essential N-central management capabilities to your phone or tablet. You can use this app to access managed devices, review critical device information, and from the updated version of N-central Mobile initiate Take Control remote support sessions from anywhere, without returning to your desk.

N-central Mobile (updated) was released at the end of August 2026 (for N-central 2026.4 and later), replacing the legacy N-central Mobile (for N-central 2026.3 and earlier).

Version Compatibility At-a-Glance

	N-central Mobile (updated)	N-central Mobile (legacy)
N-central Server Version	N-central 2026.4 or later	N-central 2026.3 or earlier
Supported Sign-In	N-able Login, Federated Entra ID (N-able SSO with Microsoft Entra ID)	Local Login
Security Posture	Improved, hardened security posture	Previous-generation security model
Minimum App Build	Android v2.03.00+ / iOS v4.0.0+	Original App Store builds
Available	From end of August 2026	No longer available for new installs

Upgrading your server to 2026.4 or later requires technicians to transition to N-central Mobile (updated). Installing or updating the app from the App Store or Google Play now always installs the N-central Mobile (updated), so if your server is on N-central 2026.3 or earlier, see Install N-central Mobile before updating.

Permissions and Access

The devices and actions available to you depend on your N-central role and permissions, the target device's configuration, and which services (such as Take Control) are enabled for that device. If you cannot see a device or perform an action, contact your N-central administrator to verify your role permissions and the device configuration.

Core Capabilities (All Versions)

Regardless of which version you are using, N-central Mobile connects directly to your N-central environment and respects your account permissions to let you:

• Navigate your organization - Browse and filter by Customer, Site, or Organizational Unit (OrgUnit).

• Find managed devices - Locate devices quickly within your selected organization.

• Review device details - Inspect device health status, online state, and system information.

What's different between versions?

N-central Mobile (updated)

N-central Mobile (updated) is a modernized, security-first rebuild focused on core field technician workflows. This is an initial release, with additional capabilities planned for future updates.

• Take Control Sessions - Initiate remote support sessions directly from the app to investigate issues and assist end-users. This feature is new in the updated version and is not available in the legacy app.

• Expanded Sign-In Options - Sign in using N-able Login, or federated Single Sign-On with Entra ID.

• Improved Security Posture - Built on a modernized, hardened security architecture.

N-central Mobile (legacy)

The legacy application includes management features not yet available in N-central Mobile (updated):

• Active Issues & Alerts: View and acknowledge active issues, and receive push notifications on alert status.

• Extended Asset Inventory: Inspect detailed hardware/software inventory lists across managed endpoints.

• Task & Script Execution: Run scheduled tasks and scripts directly from the device view.

Getting Started

To use N-central Mobile, install it, sign in with your credentials, and select the organization you want to work with. For step-by-step instructions, see the related topics below.

• Install N-central Mobile

• Sign In to N-central Mobile

• Using N-central Mobile

• Start a Take Control Session from N-central Mobile

• N-central Mobile System Requirements

N-central Mobile is designed for on-the-go device management and remote support. For comprehensive N-central administration and configuration, use the N-central web application.